Senior Manager, Transition Leader, Finance Managed Services, All EY Office Locations
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Job Summary
The opportunity
EY Finance Managed Services is a fast-growing business helping clients modernise and run their finance functions through a managed services model - where EY operates key finance processes on behalf of the client and provides agreed outputs and deliverables.
As a Senior Manager you will play a pivotal role in transitioning new clients onto our Finance Managed Services platform and operating model ensuring a smooth move from client-led activity to EY-run service delivery with minimal disruption to business-as-usual. Youll work with high-performing teams across multiple delivery locations in EMEIA focusing primarily on the private mid-market and youll have the opportunity to work with a range of platforms and alliance partners shaping the finance function of the future.
Your key responsibilities
Client pursuits & solution architecture
- Support go-to-market activities for Finance Managed Services contributing to proposition development market messaging and client materials.
- Lead and / or support client pursuits including discovery shaping estimation and bid management activities as required.
- Architect managed services solutions aligned to client objectives across the finance value chain:
- P2P (Procure-to-Pay)
- O2C (Order-to-Cash)
- R2R (Record-to-Report)
- FP&A (Financial Planning & Analysis)
- Develop compelling value propositions and outcomes-based cases (e.g. improved control environment cycle-time reduction better working capital performance faster close enhanced insight and forecasting).
- Define the target managed services design including: service catalogue SLAs / KPIs governance controls reporting roles and responsibilities (EY vs client) and transition approach.
- Recommend the optimal delivery model including the right blend of delivery locations across EMEIA and the appropriate resourcing and governance structure.
- Remain technology-agnostic while confidently advising on solution options and integration considerations and collaborating with EY technology teams and alliance partners to bring the best-fit platforms to client needs.
Transition leadership (mobilisation to go-live)
- Own and lead end-to-end transition delivery from contract signature through go-live with accountability for time cost quality and risk.
- Establish robust programme governance: plans RAID stakeholder management communications quality and change control.
- Lead discovery and mobilisation activities to baseline current performance and design the transition path including process / control assessments and documentation.
- Manage multi-workstream execution spanning people process data controls reporting technology enablement and change management.
- Coordinate cross-functional teams across EY and the client including operations technology risk tax (where relevant) and alliance partners.
Minimise disruption & deliver exceptional client experience
- Design the transition plan to protect critical business cycles (e.g. month-end close payments runs revenue cycles credit and collections audit readiness).
- Drive proactive change management to enable adoption and clarity of new ways of working.
- Maintain senior stakeholder engagement and deliver a consistently strong confidence-inspiring client experience throughout mobilisation and transition.
Hypercare stabilisation & handover to run
- Lead hypercare post go-live to stabilise operations manage issues quickly and drive service performance to agreed KPIs.
- Ensure readiness for steady-state managed service delivery including completion of SOPs runbooks knowledge transfer and operational acceptance criteria.
- Execute a structured handover to EYs run operations and the managed services platform team ensuring a clear continuous improvement backlog and governance cadence.
Leadership & practice growth
- Lead coach and develop high-performing teams across multiple EMEA locations; role-model inclusive collaborative leadership.
- Contribute to business growth through development of reusable assets playbooks accelerators and transition methodologies.
- Support the evolution of EYs managed services capability through lessons learned continuous improvement and innovation.
What were looking for
- 10 years experience in a combination of Finance Finance Transformation Shared Services / Outsourcing / Managed Services Business / Systems Integration or large-scale finance operational change.
- Strong functional knowledge across one or more finance towers (P2P O2C R2R FP&A) and ability to integrate them into an end-to-end finance operating model.
- Demonstrable track record leading complex multi-stakeholder programmes ideally within multi-location delivery environments.
- Confident in shaping and presenting solutions to senior client stakeholders (CFO / FD / Finance leadership) and guiding teams through ambiguity.
- Strong commercial mindset: able to balance client value delivery feasibility and risk management.
- Excellent communication stakeholder management and problem-solving skills; team player with a collaborative approach.
- Ambitious delivery-driven and focused on measurable impact with a passion for building and improving services at pace.
What will make you stand out (desirable)
- Experience transitioning clients into managed services and / or standing up new service operations with SLAs / KPIs and governance.
- Strong appreciation of controls compliance and audit considerations within finance operations.
- Exposure to working with a variety of finance technologies and platforms (e.g. ERP ecosystems workflow automation analytics) and partnering with technology teams and alliances to deliver outcomes.
Qualifications (preferred)
- Degree (Finance Accounting Business Economics or similar) or equivalent experience.
- Professional qualification desirable (ACA / ACCA / CIMA or equivalent) and / or programme/change credentials (e.g. PRINCE2 MSP PMP Agile).
What we offer
- A role at the heart of a high-growth Finance Managed Services business focused on the private mid-market.
- Opportunity to work across EMEIA with diverse teams and delivery locations.
- The chance to help build the finance function of the future leveraging EY investments and collaborating with a broad ecosystem of platforms and alliance partners.
- Significant career runway and rapid progression through expanding portfolio leadership opportunities and visible impact.
Required Experience:
Senior Manager
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
EY NextGen is a global leadership platform in EY Private for next generation C-suite and board members in family enterprise and private capital. Learn more.
