Information Risk Senior Specialist

Manulife is seeking an Analyst Information Risk Management to support the execution of secondline oversight and challenge activities across technology data and operational risk domains. Reporting to the Director IRM IRO this role provides analytical operational and governance support to ensure that technology and data risks are managed in alignment with Manulifes risk appetite and regulatory expectations.

This role is an individual contributor focused on execution and delivery by performing independent challenges and oversight over core functions.

Position Responsibilities:

• Conduct evidencebased reviews of first line risk assessments controls and risk decisions providing objective challenge where needed.

• Assess completeness and accuracy of first line documentation and support escalation when risk posture misaligns with appetite.

• Support RCSA oversight by collecting evidence reviewing controls and identifying potential gaps against standards.

• Assist in thirdparty technology risk reviews validating due diligence evidence and analyzing residual vendor risk.

• Support oversight of technology and operational change initiatives assessing proposed controls and risk impacts.

• Review incidents classifications and root cause analyses tracking remediation effectiveness and recurring themes.

• Support issue management by challenging risk acceptances reviewing corrective action plans and validating closure evidence.

• Contribute to BC/DR and critical operations oversight through analysis of test results resilience gaps and control effectiveness.

• Perform data extraction and analysis to identify trends across risk events issues and assessments producing clear risk insights.

• Use automation Generative AI and Agentic AI tools to streamline evidence reviews monitoring and second line analysis.

Required Qualifications:

• 24 years of experience in Information Risk Technology Risk Operational Risk Cybersecurity Compliance or related fields.

• Strong ability to adhere to consistent process-oriented requirements for challenge and oversight

• Foundational understanding of risk management practices (RCSA issues incidents BC/DR vendor risk etc.).

• Ability to analyze technical and operational data and summarize findings clearly.

• Experience with or interest in learning automation tooling Generative AI and Agentic AI.

• Familiarity with GRC platforms (e.g. Archer ServiceNow Fusion) is an asset.

• Knowledge of control frameworks (NIST ISO COBIT CSA etc.) is beneficial.

• Strong communication documentation and analytical skills with the ability to work in a structured detail-oriented way.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .