SAP Center of Excellence (COE) Master Data Governance & Quality Analyst

• The Master Data Governance & Quality Analyst is responsible for establishing enforcing and continuously improving data governance standards and data quality controls across enterprise systems (e.g. SAP S/4HANA and downstream platforms).

Goal of function:

1) Main tasks:

1. Data Governance Framework & Policies

• Support definition and implementation of:

  • Data governance policies

  • Data standards

  • Naming conventions

  • Data ownership and stewardship models

• Ensure data domains (e.g. Customer Vendor Material Finance) have:

  • Defined owners

  • Clear business rules

  • Approval workflows

• Enforce governance processes for:

  • Data creation

  • Data change

  • Data deactivation

• Support implementation and ongoing maintenance of information governance tooling (e.g. Collibra or similar platforms) including:

  • Business glossaries and data definitions

  • Data domain ownership and stewardship metadata

  • Data policies standards and rule documentation

  • Lineage classification and critical data element (CDE) attributes (where applicable)

2. Data Quality Management

• Define and maintain data quality rules (accuracy completeness validity timeliness).

• Perform regular:

  • Data profiling

  • Data validation

  • Reconciliation checks

• Identify:

  • Data defects

  • Root causes

  • Process gaps

• Drive corrective and preventive actions with IT and business teams.

3. Monitoring & Reporting

• Develop and maintain data quality dashboards and KPIs.

• Publish and maintain governance and data quality metrics definitions and ownership information within information governance platforms for leadership visibility and audit readiness.

• Report on:

  • Data quality trends

  • Compliance with standards

  • High-risk data issues

• Provide insights to leadership on:

  • Data risks

  • Improvement opportunities

4. Stakeholder Engagement

Internal:

• Business Data Owners

• Data Stewards

• SAP COE / IT

• Analytics & Reporting teams

• Risk Audit and Compliance teams

Responsibilities:

• Act as a trusted advisor on data quality and governance.

• Facilitate governance forums and working groups.

• Educate stakeholders on:

  • Data standards

  • Roles and responsibilities

  • Best practices

• Support and enable Data Owners and Data Stewards in using information governance tools by defining standards templates and usage guidelines.

5. Process & Control Integration

• Embed data governance into:

  • Business processes

  • System workflows

  • Change management

• Ensure data controls align with:

  • SOX

  • GDPR

  • Regulatory requirements

• Support audits and regulatory reviews related to data.

6. Continuous Improvement

• Identify opportunities to:

  • Automate data quality checks

  • Reduce manual data corrections

  • Improve data lifecycle management

• Support:

  • Master Data Governance (MDG) initiatives

  • Data transformation programs

  • S/4HANA or ERP modernization efforts

• Contribute to the evolution and adoption of information governance tooling capabilities in collaboration with Data Leads IT and tool vendors.

2) Stakeholder Engagement

• SAP Service Lead

• SAP Data Lead (future-state)

• SAP Functional Leads

• Business Process Owners

• GBS Operations teams

• Data Lead / Governance Lead

• AMS Partners

• System Integrators

• Data tool vendors (if applicable)

• Responsibilities:

Act as primary point of contact for data issues

• Communicate data risks and impacts to business

• Provide data quality and performance reporting

Key Performance Indicators

• Service availability and reliability

• Service Quality & performance

• Operational Excellence

• Risk & compliance

Qualifications and experience

1) Required training and education:

Bachelors or Masters degree in Computer Science Information Technology Data Management or a related field.

2) Required professional experience (in years):

• 15 years in SAP Master data management specifically in S/4HANA implementation or support.

• Proven experience in SAP domains: Material Master Business Partner (Customer/Vendor) or Finance

3) Important personal qualities:

• Strong stewardship mindset: Acts as a custodian of enterprise data ensuring accuracy consistency and adherence to governance standards.

• Analytical and detail-oriented: Demonstrates high rigor in defining validating and monitoring data quality rules metrics and controls.

• Structured and methodical: Applies disciplined approaches to data profiling issue analysis root cause identification and documentation.

• Influence without authority: Effectively guides data owners stewards and stakeholders toward governance compliance through expertise and collaboration.

• Clear and precise communicator: Translates complex data concepts rules and quality findings into clear actionable guidance for business and technical audiences.

• Policy- and control-conscious: Understands regulatory audit and compliance expectations and embeds them into governance practices and artifacts.

• Collaborative and facilitative: Works constructively across business IT and analytics teams to align definitions standards and quality outcomes.

• Tool- and process-oriented: Values structured use of governance and data quality tools and processes to ensure transparency and repeatability.

• Continuous improvement mindset: Proactively identifies opportunities to strengthen governance frameworks data quality controls and lifecycle management.

• Professional persistence: Demonstrates patience and consistency in enforcing standards and driving adoption in complex matrixed environments.

4) Other specialized knowledge:

c) IT skills

• Strong hands-on experience in SAP Master data Management configuration Business Partner (BP) setup and Data Replication Framework (DRF).

• Experience with SAP Information Steward SAP Data Services or similar data profiling tools.

• Knowledge of SAP modules (MM SD FICO) and how master data impacts end-to-end business with Business Rules Framework Plus (BRF) and workflow modelling.

• Hands-on experience with information governance or metadata management platforms (e.g. Collibra Alation Microsoft Purview or similar).

• Excellent analytical and problem-solving abilities with high attention to detail Effective communication skills for interacting with business stakeholders and technical teams Ability to manage multiple tasks tickets and priorities in a fast-paced AMS environment and experience documenting data policies functional specifications and data dictionaries.

d) Product knowledge

Core SAP & Technical Skills

• Strong expertise in SAP S/4HANA Run Operations

• Solid understanding of:

  • SAP Finance (FI/CO)

  • SAP Logistics (MM SD PP WM/EWM)

  • SAP Basis & Technical Operations

  • SAP Fiori Authorizations Interfaces

• Familiarity with SAP Solution Manager Focused Run ChaRM

• Understanding of SAP integrations (CPI PI/PO third-party systems)

SAP Products

• SAP S/4HANA

• SAP BW/4HANA / SAC

• SAP Solution Manager / Focused Run

• SAP Fiori & UI5

• SAP CPI / PI-PO

• Supporting Platforms

• ITSM tools (ServiceNow preferred)

• Monitoring tools (SAP ALM APM AIOps)

• Cloud platforms (AWS / Azure / GCP SAP workloads)

5 ) Special personal requirements:

• Travel upto 20% can be expected

• Ability to support CET timezone (End state will include US as well need to revisit this at a later time)