Client Operations Coordinator Collaborative Audits
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Job Location:
Richfield, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company:Davey Resource Group Inc.
Locations:Richfield OH
Additional Locations:Remote
Work Site:Remote
Req ID:220434
Position Overview
The Client Operations Coordinator supports the Collaborative Audit team by serving as the primary liaison between utility and telecommunications clients ensuring alignment and clear communication on joint use audit agreements. This role is responsible for transforming field-collected data into accurate client-ready deliverables coordinating client communications and supporting billing and accounts receivable activities to ensure timely and accurate payment. This position plays a key role in maintaining strong client relationships while ensuring internal data documentation and financial processes are executed efficiently and accurately.
Job Duties
What Youll Do:
Serve as a point of contact for utility and telecommunications clients related to Collaborative Audit projects
Coordinate delivery of audit data packages and respond to client questions or requests
Support clear professional communication between clients and internal teams
Review and organize field-collected utility pole audit data
Compile and prepare client-ready data packages and documentation
Ensure deliverables meet client requirements timelines and quality standards
Coordinate billing activities related to completed audit work
Track data and invoices and support follow-up with clients to ensure timely payment
Partner with internal billing and accounting teams to resolve discrepancies
Maintain organized records of client deliverables client disputes billing status and communications
Identify gaps or inefficiencies in data handoff billing or client processes
Support continuous improvement efforts within the Collaborative Audit team
Qualifications
What Were Seeking:
Demonstrates strong organizational skills and attention to detail in managing multiple priorities
Experience and knowledge of the utility and/or telecommunications industry.
Comfortable working with data reports and documentation
Professional communication skills with both internal teams and external clients
Ability to manage multiple priorities and deadlines
Familiarity with billing or accounts receivable processes
Experience in a client-facing coordination or operations role
Additional Information
What We Offer: *
- Paid time off and paid holidays
- Base salary commission
- Opportunities for advancement
- All job specific equipment and safety gear provided
- 401(k) retirement savings plan with a company match
- Employee-owned company & discounted stock purchase options
- Group Health Plan
- Employee referral bonus program
- Locations throughout US in major cities and desirable areas
- Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
- Scholarship Program for Children of Employees
- Charitable matching gift program
*all listed benefits available to eligible employees
Company Overview
Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on exchanging ideas community partnership a commitment to safety and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
Divisional Overview
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class including race color religion sex pregnancy sexual orientation gender identity or expression national or ethnic origin marital or familial status disability status as a protected veteran status as an Aboriginal or Indigenous person or other classification protected by law.
Utility Asset Management is a division of Davey Resource Group Inc.(DRG) a Davey company. Davey has been employee-owned since 1979. Our engineering field services inspection and construction teams help keep the world connected supporting the infrastructure of our electric utility and communications Davey Tree Expert Company provides research-driven tree services grounds maintenance and environmental and utility infrastructure consulting for residential utility commercial and environmental partners in the U.S. and Canada. We care about our clients each other and the world around us. We offer the resources size and stability of a big company while maintaining the culture entrepreneurial spirit and feel of a small one. We invest in our people offering industry-leading training technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career theres a place for you at Davey. To learn more visit .
Accommodations:If requested by employee or otherwise as required by law reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
If you need assistance at any time please contact us at 1- or at.
Employment Type:Permanent
Job Type:Full Time
Travel Expectations: None
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
With over 130 years of experience, you can rely on Davey’s safe, professional tree services for your home, like tree trimming, tree health inspections, tree removal, tree fertilization, and cabling and bracing. Find a local office near you to schedule a free tree consultation today.
