Dispatcher, Public Safety

Part-Time; Event Based

Wage & Pay Grade: $23.36/hour (PG 41) plus 10% in lieu of Benefits and Vacation

Date Posted: March 2 2026

Who we are

The Pacific National Exhibition is an iconic institution in BC famous for bringing generations of people together to celebrate and build memories. This 116-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the15-dayannual summer Fair which averagesmore than700000 peopleannually Playland amusement park which welcomes 400000 guests annually including Fright Nights and a busy year-round portfolio of events including concerts trade shows and film cultural and community events. Intotalwe bring over2 million peoplethrough the site each year. The fourth activity stream is park care and facility PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events guest experience and delivering memorable experiences.

At the PNE we strive to create an environment that reflects our organizations core values: EnthusiasmExcellenceand a focus on these core values we are committed to achieving ourmissionwhich is to Deliver Memorable Experiences for all who interact with the PNE whether it is our guests ouremployeesor the community.

We are looking for a reliable and detailoriented individual to join our PNE Public Safety Team. Event Dispatchers act as the central communications hub coordinating calls from Security First Aid/Medical Facilities & Maintenance and Event Ops to ensure timely response and smooth event operations. They maintain realtime digital logs uphold radio discipline and escalate urgent issues to onduty leadership. If you excel in fastpaced environments and have strong communication skills this is an excellent opportunity for you.

Why join our Team

• Exhilarating and fun-loving culture
• Flexible work environment
• Opportunity for free or discounted tickets to shows events sports games and much more
• Staff discounts for Playland The Fair and Fright Nights as well as all PNE Food Stands
• Competitive compensation package
• Opportunity to create lasting memories and friendships!

What will you do this year

In your role as a Dispatcher your primary accountabilities will be to:

• Serve as the central communications point for PNE event operations ensuring timely and effective coordination across Security First Aid/Medical Facilities & Maintenance and Event Operations.
• Manage highvolume inbound and outbound radio communications maintaining clear professional and concise messaging at all times.
• Receive and assess incident and service requests asking brief followup questions to determine key details such as location hazards urgency and resource needs.
• Dispatch appropriate response teams including Security First Aid and Facilities; according to established protocols.
• Support emergency response situations by following approved communication scripts escalation procedures and notification pathways.
• Maintain radio discipline and prioritize calls effectively during peak operational periods.
• Document all calls actions and updates in a computerbased dispatch log with accuracy and attention to detail.
• Provide shift handover summaries and assist with incident documentation following events or significant occurrences.
• Perform other related duties as assigned to support overall event safety and operations.

What else

• 12 years of experience in dispatch call centre work security operations event operations controlroom monitoring or another fastpaced communications environment.
• Strong verbal communication skills with a clear and professional radio presence.
• Computer literacy and comfort learning new systems (Microsoft Office experience is an asset).
• Ability to document calls in real time with strong accuracy (approx. 35 WPM).
• Demonstrated ability to remain calm focused and effective during stressful or highpressure situations.
• High attention to detail with strong organizational prioritization and timemanagement skills.
• Ability to handle confidential information with professionalism and discretion.
• Reliable attendance and flexibility to work eventbased schedules.
• Familiarity with multichannel radio operations and incident logging systems.
• Working knowledge of emergency communications principles.
• ICS (Incident Command System) familiarity is considered an asset.
• Must be available to work a flexible schedule that includes evenings nights and weekends.
• Candidates must undergo a Criminal Record Check

Who are you

• Skillful communicator
• Proactive
• Reliable

WhereandwhentoAPPLY

Applications canbesubmittedvia the PNE website at will be accepted until the role is filled.

Preference will be given to candidates whosubmittheir resume/cover letter beforeSunday March 15^th.We look forward to hearing from you!

The PNE is proud to be an equal opportunity employer committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to racecolour national or ethnic origin religion sex sexual orientation gender identity or expression disability or age. If yourequireany support or accommodations throughout any stage of the recruitment process please contact the People & Culture Department at.