Program Owner
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Job Location:
Southfield, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: PATH Program Owner
Department: Specialized Operations (Spec Ops)
Reports To: Head of Specialized Operations / Executive Leadership
Employment Type: Full-Time
Travel Requirement: Moderate (as needed for launches and implementation)
Position Overview
The PATH Program Owner serves as the Head of PATH development for the organizations PATH programs:
- Balance
- Relief
- Mind
- Her
This role owns the full lifecycle of each PATH program from development and launch to operational stabilization and scalable growth.
The PATH Program Owner is responsible for:
- Product development
- Operational workflow architecture
- Launch execution
- MSO shared services integration
- Cross-functional coordination
- Program optimization and performance
This individual ensures each PATH program is operationally viable financially sound scalable and fully aligned with the 808 and MSO frameworks.
Core Responsibilities
1. Product Development & Program Architecture
- Design and define each PATH program structure
- Build scalable service delivery models
- Develop operational playbooks and SOPs
- Define pricing logic and operational feasibility
- Align program design with organizational growth strategy
2. Program Launch & Go-Live Execution
- Lead end-to-end program build-out
- Establish workflow architecture
- Coordinate pilot programs and MVP testing
- Drive go-live readiness across sites
- Ensure operational stability before scale
3. Operational Workflow Ownership
- Design detailed intake service delivery documentation and reporting workflows
- Ensure alignment with 808 standards
- Integrate clinical and non-clinical operations
- Identify friction points and streamline processes
- Create measurable workflow checkpoints
4. MSO Shared Services Integration
- Identify required MSO support:
- Billing
- Marketing
- HR
- Finance
- Compliance
- IT
- Coordinate implementation of shared services
- Define service-level expectations
- Ensure seamless integration into PATH workflows
5. Cross-Functional Leadership
- Partner with:
- Spec Ops
- LAM Leadership
- Clinical Leaders
- Marketing
- Finance
- Manage interdependencies across departments
- Drive clarity in ownership and accountability
6. Performance & Optimization
- Define program KPIs
- Monitor margin and operational performance
- Identify scale opportunities
- Lead iterative improvements
- Optimize for growth and efficiency
Key Deliverables
- Fully operational PATH programs
- Documented SOPs and workflow maps
- Defined KPI dashboards
- MSO integration roadmap
- Launch and expansion playbook
- Sustainable operational model
Success Metrics (KPIs)
- On-time program launches
- Operational workflow compliance
- Program profitability and margin targets
- Adoption rate across sites
- MSO integration efficiency
- Reduction in workflow friction post-launch
Core Competencies
- Operational Systems Thinking
- Product Development Discipline
- Strategic Execution
- Cross-Functional Influence
- Scalability Mindset
- Change Management
- Accountability & Ownership
About Company
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