Compliance Risk Management Lead (Travel) – Vice President
Share
Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Bring your expertise to JPMorganChase. As part of Risk Management and Compliance you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box challenging the status quo and striving to be best-in-class.
As a Compliance Risk Management Lead - Vice President within CCOR (Compliance Conduct and Operational Risk ) team you will provide and independent oversight assessment of the processes risks and controls related to the Connected Commerce CCOR team. You should have an expertise of the travel industry to support the effective execution of the firmwide Compliance Program for Travel. You will develop and execute a complex compliance program to manage regulatory exposure in the Travel business provide daytoday compliance advice and oversight for Connected Commerce initiatives and stays abreast of evolving laws regulations and travel technologies to guide new and existing projects. You will work closely with various departments to discharge their responsibilities under the CCOR Framework and will be a key point of contact for operational risk and regulatory compliance-related queries and this role you will be required to have a strong understanding of risks and regulatory requirements strong analytical skills and the ability to work collaboratively with various departments to enable business success in a controlled manner.
Job Responsibilities
- Lead New Business Initiative reviews for Travel & Lodging (T&L) identification of new or incremental Compliance Conduct and operational risks (CCOR) across products partnerships and markets.
- Proactively engage T&L business leaders on risk and control matters; surface issues early and drive remediation plans with clear owners milestones and residualrisk rationale.
- Own T&L inputs to legalentity and LOB compliance/operational risk assessments; identify vulnerabilities specific to booking fulfillment payments chargebacks and vendor ecosystems.
- Monitor effectiveness of T&L controls (inventory commitments marketing claims refunds/cancellations thirdparty SLAs); recommend practical enhancements and track outcomes.
- Prepare concise T&L risk reporting for senior management; support regulatory requests/exams with domainspecific materials narratives and evidence and develop management stakeholder and regulator presentations in order to communicate issues recommendations and status of initiatives
- Ensure T&L activities /Initiatives comply with applicable laws regulations and industry standards guide exam readiness and response strategy and able to
- Assess and aggregate risks across different lines of business and products and present results to relevant stakeholders in Compliance and the business.
- Represent CCOR (2LOD) in T&L governance forums and with auditors/regulators; provide clear updates credible risk assessment and decisions supported by data and Staying abreast of the evolving business and regulatory landscape governing Travel to provide Compliance guidance to the Connected Commerce organizations on regulatory risk created by new and existing projects
- Act as T&L subjectmatter expert on emerging digital initiatives (e.g. identity AIassisted personalization partner platforms) advising on risk controls and safe deployment.
- Collaborate with CCOR Legal Controls Operations Finance and Sourcing to give expert T&L guidance; align oversight with business priorities without compromising standards.
- Review T&L policies and procedures to validate they reflect regulatory change and industry best practices (e.g. disclosures pricing transparency inventory availability dispute handling) and continuously improve team practices in T&L oversight; standardize playbooks leverage analytics/AI tools for monitoring and testing and share domain training to uplift capability across CCOR.
Required qualifications capabilities and skills
- Minimum 5 years of banking experience in Travel and/or banking across Compliance Legal Risk Control Audit or Business functions.
- Proven decision-making ability with a track record of managing multiple tasks and priorities.
- Strong verbal and written communication skills and pay high attention to detail.
- Demonstrate capability to learn quickly and manage multiple demands.
- Self-starter who can drive and own their own deliverables whilst continuing to collaborate with the broader team.
- Strong written and oral communication and ability to provide defendable advice and partnership-building.
- Comfortable with engaging with all levels of the organization on risk and control matters.
Preferred qualifications capabilities and skills
- 5 years in Compliance/Risk leadership (Second Line/CCOR preferred) with deep travel industry/regulatory and traveltechnology expertise; prior oversight of complex multiLOB programs.
- Proven track record designing and executing monitoring and testing (with metrics/KPIs) aggregating risks across products/LOBs and driving issue management from root cause through remediation to auditready closure.
- Advanced qualifications preferred: CRCM CAMS CIA/CISA or PMP; advanced degree (e.g. JD MBA MS in Risk/Analytics) and experience engaging regulators and internal audit.
- Strong data fluency to support CCOR oversight (e.g. SQL and visualization tools such as Tableau/ThoughtSpot) with ability to influence crossfunctional partners (Business Legal Controls Risk Operations) and present to senior stakeholders.
Required Experience:
Exec
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
