Management trainees collections

Ready to shape the future of work
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Inviting applications for the role of MT Collections
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role you will be responsible for all the activities related to Order to Cash domain.
Contact customers via calls and emails. Send out invoices and request payment.
Resolve customer complaints disputes deductions and research account discrepancies.
Process Credit Card Payments. Keep check on all other payments and ensure a correct application of monies
If debtor will not pay or is being non-cooperative escalate involve and communicate with all stakeholders.
Arrange for payments to bring the account current and follow up to ensure obligation is satisfied. Rationalize payment plans with customers if required.
Monitor customer account details for non-payments delayed payments and other irregularities
Maintain call logs and expected payment dates. Document collections notes in Billing System
Forecast cash collections and participate in presentations of account receivables information to multiple stakeholders.
Perform routine accounting reconciliations reduce account aging and establish clear and concise communications; participate in presentations of account receivables information.
Collaborates & negotiates with multiple stakeholders to resolve issues
Qualifications
Minimum qualifications
B. Com Graduation
Relevant work experience
Preferred qualifications
Good Communication Skills
Ability to learn ERP systems
Good analytical and problem-solving skills
Excellent MS Office skills including MS Excel
Good conceptual knowledge and experience in tax activities preferred

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.