BDC Customer Care Specialist
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Job Location:
Bartow, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
The BDC (Business Development Center) Customer Care Specialist is responsible for the highest level of customer service.
Bilingual Preferred
Compensation & Benefits:
- Pay starting at $15.00 per hour paid weekly
- Monthly Performance Bonuses
- We offer a state-of-the-art facility
- Growth Opportunities within
- Full Medical Dental and Vision insurance
- Vacation and Holiday Pay
- 401(k) retirement plan with company contribution
- Employee Discounts on Vehicles
- Employee AppreciationLunches
- Employee Recognition Awards
- Hours: Monday Friday 7:30 am - 7:00 pm. Rotating evenings and Saturdays. Hours and schedule may vary.
Responsibilities:
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs
- Work closely with the department personnelto ensure alllead opportunities are accounted for and appropriate notes are made in the CRM system
- Complete daily tasksas assigned by theManager
- Act as a member of theteam which includes cross-training for internet leads chats service requestsand incoming/outgoing telephone roles
Requirements:
- Must submit to a background check and drug test
- Valid Florida drivers license with a clean driving record
- Must be at least 18 years of age
- Able to handle a fast pace environment
- Must maintain a professional appearance
- Strong multitasking skills
- Must be dependable
- Presentation skills to share information and respond to questions from groups of managers clients customers and the general public
- Ability to interpret and follow instructions shared in written oral diagram or schedule form
Bartow Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
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