Caesars Reward Rep Lead Full Time (Horseshoe LV)

Las Vegas, NV - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

Travel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.
Oversees Caesars Rewards operations: Coordinates staff activities ensures floor and center coverage and maintains a clean well-stocked work area.
Leads and supports the team: Instructs directs coaches and assists with hiring and training of personnel.
Handles guest interactions: Resolves customer complaints promotes Caesars Rewards and issues rewards cards.
Maintains data and security standards: Ensures database integrity protects customer rewards and credit lines and handles sensitive materials confidentially.
Manages reporting and communication: Completes required reports and maintains interdepartmental program communication.
Supports additional duties: Assists with special projects and other Caesars Rewards tasks as requested by management.
Engages guests in a friendly enthusiastic manner and adheres to attendance and company policies.

Qualifications

Must be at least 21 years of age and able to obtain a Gaming Sheriffs card.
Requires previous customer service experience with a proven ability to deliver courteous friendly and efficient service.
Supervisory experience (minimum one year preferred); capable of leading small teams of Caesars Rewards employees.
Strong understanding of the Caesars Rewards program including the ability to analyze customer tracking data.
Must be able to work any day of the week or any shift.

ADDITIONAL REQUIREMENTS

Strong interpersonal communication team-building and problem-solving skills.
Outgoing energetic and maintaining a positive attitude toward the job and company.
Enjoys engaging with guests and actively seeks service opportunities.
Capable of making sound comping decisions.
Proficient in computer use; able to type at least 35 WPM.
Fluent in reading writing speaking and understanding English.
Maintains a professional well-groomed appearance.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainments employment process finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race national origin gender age religion disability sexual orientation veteran status or marital status.

ResponsibilitiesTravel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.Oversees Caesars Rewards operations: Coordinates staff activities ensures floor and center coverage and maintains a clean well-stocked work area.Leads and supports the team: Instructs d...

Responsibilities

Travel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.
Oversees Caesars Rewards operations: Coordinates staff activities ensures floor and center coverage and maintains a clean well-stocked work area.
Leads and supports the team: Instructs directs coaches and assists with hiring and training of personnel.
Handles guest interactions: Resolves customer complaints promotes Caesars Rewards and issues rewards cards.
Maintains data and security standards: Ensures database integrity protects customer rewards and credit lines and handles sensitive materials confidentially.
Manages reporting and communication: Completes required reports and maintains interdepartmental program communication.
Supports additional duties: Assists with special projects and other Caesars Rewards tasks as requested by management.
Engages guests in a friendly enthusiastic manner and adheres to attendance and company policies.

Qualifications

Must be at least 21 years of age and able to obtain a Gaming Sheriffs card.
Requires previous customer service experience with a proven ability to deliver courteous friendly and efficient service.
Supervisory experience (minimum one year preferred); capable of leading small teams of Caesars Rewards employees.
Strong understanding of the Caesars Rewards program including the ability to analyze customer tracking data.
Must be able to work any day of the week or any shift.

ADDITIONAL REQUIREMENTS

Strong interpersonal communication team-building and problem-solving skills.
Outgoing energetic and maintaining a positive attitude toward the job and company.
Enjoys engaging with guests and actively seeks service opportunities.
Capable of making sound comping decisions.
Proficient in computer use; able to type at least 35 WPM.
Fluent in reading writing speaking and understanding English.
Maintains a professional well-groomed appearance.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

Key Skills

Abinitio
Administration And Accounting
Android
Bid Management
Inventory Management
Embedded C

Apply Now

About Company

Caesars Entertainment

For over 30 years we’ve set the standard now you can too. ; As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. ; This classic yet contemporary property is where you will entertain our guests as they ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click