Customer Service Representative
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Job Location:
Tyrone, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us
Heidelberg Materials is one of the worlds largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9000 employees.
What Youll Be Doing
Coordinate and schedule readymix concrete orders with accuracy and urgency
Communicate effectively with customers drivers and dispatch to ensure timely deliveries
Monitor order status and proactively resolve issues or delays
Provide product information and support to customers in a professional manner
Maintain detailed and organized records of orders changes and delivery updates
What Are We Looking For
Strong capability in customer communication and service within a fastpaced environment
Ability to manage multiple priorities while maintaining accuracy and attention to detail
Competency using computer systems dispatch tools and orderentry software
Problemsolving skills with a focus on collaboration and timely resolution
Commitment to safety teamwork and delivering a positive customer experience
Work Environment
Role operates in an office or dispatch setting with frequent interaction across operations customers and drivers
What We Offer
Competitive base salary $22.54 per hour to $27.80 per hour.
401(k) retirement savings plan with an automatic company contribution as well as matching contributions
Highly competitive benefits programs including:
Medical Dental and Vision along with Prescription Drug Benefits
Health Savings Account (HSA) Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
AD&D Short- and Long-Term Disability Coverage as well as Basic Life Insurance
Paid Bonding Leave 15 days of Paid Vacation 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
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