Customer Service Representative

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profile Job Location:

Tyrone, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Line of Business: Aggregates

About Us

Heidelberg Materials is one of the worlds largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9000 employees.

What Youll Be Doing

  • Coordinate and schedule readymix concrete orders with accuracy and urgency

  • Communicate effectively with customers drivers and dispatch to ensure timely deliveries

  • Monitor order status and proactively resolve issues or delays

  • Provide product information and support to customers in a professional manner

  • Maintain detailed and organized records of orders changes and delivery updates

What Are We Looking For

  • Strong capability in customer communication and service within a fastpaced environment

  • Ability to manage multiple priorities while maintaining accuracy and attention to detail

  • Competency using computer systems dispatch tools and orderentry software

  • Problemsolving skills with a focus on collaboration and timely resolution

  • Commitment to safety teamwork and delivering a positive customer experience

Work Environment

  • Role operates in an office or dispatch setting with frequent interaction across operations customers and drivers

What We Offer

  • Competitive base salary $22.54 per hour to $27.80 per hour.

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs including:

    • Medical Dental and Vision along with Prescription Drug Benefits

    • Health Savings Account (HSA) Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)

    • AD&D Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave 15 days of Paid Vacation 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled


Required Experience:

Unclear Seniority

Line of Business: AggregatesAbout Us Heidelberg Materials is one of the worlds largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9000 employees.What Youll Be DoingCoordinate and schedule readymix conc...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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