Food & Beverage Manager

Newcastle upon Tyne - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

We currently have an exceptional opportunity for an experienced and passionate Food & Beverage Manager to lead our SIREN restaurant and FIRE bar operations. This is a key leadership role responsible for delivering refined five-star hospitality standards while driving team engagement operational excellence and commercial performance.

About the Role

As Food & Beverage Manager you will oversee the full food and beverage operation across our fine dining restaurant and busy city centre bar. You will lead inspire and develop your teams to deliver elegant attentive and seamless guest experiences that reflect the highest standards of luxury hospitality.

You will be accountable for service delivery team performance guest satisfaction every touchpoint of the guest journey exceeds expectations.

This role will also entail the overlooking of our events including what is to come in our second phase beginning towards the end of 2026.

Key Responsibilities

Leadership & Team Development

Lead motivate and develop the food and beverage management and team to consistently deliver exceptional service standards.
Foster a positive inclusive and high-performance culture aligned with company values.
Conduct training coaching and performance reviews to support individual growth and succession planning.
Empower team members to confidently manage guest feedback resolving concerns professionally and proactively.
Ensure effective communication between restaurant bar kitchen and senior leadership teams.

Guest Experience & Service Excellence

Ensure a warm polished and professional welcome for all guests.
Maintain impeccable five-star service standards across all food and beverage areas.
Oversee service flow to ensure precision poise and seamless execution.
Drive a personalized and memorable guest journey anticipating needs and exceeding expectations.
Maintain a strong visible presence on the floor during service to monitor quality and guest satisfaction.

Operational Management

Ensure all departments consistently meet established service product and hospitality standards.
Oversee SOPs in all Food and Beverage areas.
Manage daily operations including opening/closing procedures stock control inventory and cost management.
Supporting our events team with private dining special events and bespoke guest experiences.
Ensure accurate billing procedures and effective use of POS systems.

Product & Commercial Awareness

Maintain comprehensive knowledge of menus seasonal offerings allergens dietary requirements and wine pairings.
Work closely with culinary and bar teams to enhance product offerings and guest engagement.
Drive revenue growth through upselling promotions and strategic initiatives.
Monitor financial performance budgets and departmental KPIs to achieve commercial objectives.

Health Safety & Compliance

Ensure company and legal standards for cleanliness hygiene and food safety are maintained across all food and beverage areas.
Ensure compliance with licensing laws health & safety regulations and hotel policies.
Monitor maintenance and safety issues and address them promptly.
Uphold impeccable grooming and presentation standards across the team.

About You

The ideal candidate will:

Have strong food and beverage management experience ideally within a luxury yet fast paced environment.
Demonstrate proven leadership skills with the ability to inspire and develop high-performing teams.
Possess a strong understanding of five-star service standards and guest journey management.
Show commercial awareness with the ability to manage costs and drive revenue
Be passionate about hospitality detail-oriented and committed to delivering excellence.
Thrive in a fast-paced quality-driven environment with a hands-on leadership style.

What We Offer

Competitive salary and performance incentives
Career development pathways and ongoing training
A supportive inclusive and collaborative culture
Discounted hotel stays for you your family and friends
Long-term career progression opportunities within a growing hospitality group

Required Experience:

Manager