Reservations Manager (JB5908)

Kuruman - South Africa

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Reservations Manager (JB5908)

Live-In Remote Wilderness Reserve

Location: Northern Cape

Salary: R28 000 per month negotiable

Benefits include: Medical Aid Pension Accommodation utilties and more.

Employment Type: Permanent on-site at the reserve

This role is ideal for a dynamic hospitality professional who combines revenue optimisation expertise with exceptional guest-centric communication. You will shape the digital and pre-arrival journey ensuring every enquiry reflects the exclusivity warmth and precision of a world-class safari experience.

As the Reservations Manager you will be responsible for driving profitability through intelligent yield management rate strategy and channel optimisation while ensuring every guest enjoys a personalised and seamless booking experience. This role requires an analytical thinker who thrives at the intersection of commercial performance and luxury service.

Minimum Requirements:

Proven reservations experience within luxury hospitality

Strong understanding of RevPAR ADR and occupancy levers

A commercially minded analytical problem-solver

Excellent written and verbal communication skills

High proficiency in PMS channel managers and CRM systems

A proactive revenue-driven mindset with strong attention to detail

Key Responsibilities:

Revenue & Commercial Strategy

Develop and implement revenue optimisation and dynamic pricing strategies

Protect rate integrity across all channels

Manage forecasting budgeting and occupancy planning

Analyse OTA and direct booking performance to guide decision-making

Guest Journey & Communication

Deliver an exceptional online and pre-arrival experience

Craft personalised communication that enhances guest anticipation

Identify upsell opportunities and convert enquiries into high-value bookings

Operational & Systems Excellence

Optimise CRM and reservations database performance

Ensure PMS and channel manager accuracy

Collaborate with marketing sales and lodge operations to align messaging and guest expectations

Your Impact

Maximise revenue without compromising exclusivity

Enhance the guest experience long before arrival

Drive direct bookings and strategic upselling

Transform data into informed profitable decisions

Strengthen alignment between revenue marketing and operations

Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.

Kontak Recruitment Disclaimer:

Equal opportunity: All backgrounds are welcome with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement duties may adjust for client needs.

Fair process: Fair assessment only shortlisted candidates contacted due to volume.

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Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying confirmation of receipt for a specific advert is given. If no confirmation is received you must verify with Kontak Recruitment.

Required Experience:

Manager

Reservations Manager (JB5908)Live-In Remote Wilderness ReserveLocation: Northern CapeSalary: R28 000 per month negotiableBenefits include: Medical Aid Pension Accommodation utilties and more.Employment Type: Permanent on-site at the reserveThis role is ideal for a dynamic hospitality professional wh...