JOB SUMMARY:
The Manager Merchandise Business Intelligence and Finance is responsible for designing delivering and sustaining finance and commercial reporting planning and analytics capabilities that support executive decision-making across Finance Merchandising and Supply Chain. This role plays a critical part in establishing standardized KPIs aligned financial planning models and trusted data foundations while driving adoption of modern business intelligence and cloud-based analytics platforms.
The Manager partners closely with Finance Technology Product Development Planning and Supply Chain teams to ensure consistent metrics integrated financial and operational plans and high-quality reporting solutions that enable performance management and strategic insights.
MAJOR RESPONSIBILITIES:
- KPI Framework & Performance Reporting
- Define and maintain a common KPI and metric catalog for Finance Merchandising and Supply Chain (e.g. sales cost margin inventory turns) including clear definitions calculation logic and data ownership.
- Align metric definitions and reporting rules across Finance commercial teams and operations to ensure consistency across executive finance and operational reporting.
- Identify and standardize core reporting packs (e.g. GM&R executive dashboards finance reviews) enabled by modern analytics platforms and systems PowerBI Snowflake Oracle.
- Partner with stakeholders to ensure KPIs and reports address priority business questions and performance management needs.
- Data Model Integration & Governance
- Work with data and technology teams to define the data model required for finance and commercial analytics including subject areas key facts and dimensions.
- Help define and document systems of record / source of truth for financial and commercial data and how data flows into reporting and analytics platforms.
- Support data quality controls exception reporting and issue resolution in partnership with data owners and IT teams.
- Contribute to data governance practices related to financial and commercial measures.
- Reporting & Analytics Solutions
- Facilitate the design and delivery of standard dashboards and reports for Finance executive leadership and key commercial stakeholders.
- Validate report layouts calculations and content with end users to ensure accuracy clarity and usability.
- Lead or support user acceptance testing (UAT) for finance and executive reports including reconciliation and business sign-off.
- Drive expanded use of business intelligence and advanced analytics leveraging systems and tools such as PowerBI Oracle Snowflake Azure and related cloud-based data platforms.
- Financial Planning & Forecasting
- Map current financial planning and forecasting processes (Business Plan Latest Estimate Forecasts) and support the design of the future-state financial planning framework.
- Align financial planning calendars versions and scenarios with commercial and operational cycles collaborating closely with Planning and Supply Chain partners.
- Define how financial plans reconcile with merchandise inventory and operational plans at agreed levels of detail.
- Support Finance leadership with scenario analysis performance drivers and plan vs. actual insights.
- Project & Delivery Management
- Manage analytics and reporting initiatives using Agile delivery or other project management methods including backlog management sprint planning and stakeholder communication.
- Coordinate with PMO technology partners and business stakeholders to manage timelines dependencies and risks.
- Ensure clear documentation communication and alignment across workstreams.
- Change Management Training & Adoption
- Develop training materials job aids and reference documentation for Finance and business users related to new reports analytics tools and performance management processes.
- Support the redesign of meeting cadences review decks and templates (e.g. monthly business reviews) to fully leverage new reporting capabilities.
- Monitor adoption gather feedback and maintain a prioritized backlog of enhancements and refinements.
- Act as a change champion to improve data literacy and analytics maturity across Finance and Commercial teams.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- Bachelors degree in Industrial Engineering Finance Accounting Business Analytics Information Systems or a related field preferred.
EXPERIENCE:
- 5 years of experience in industrial engineering finance analytics business intelligence performance management or related roles.
- Theme-Park retail consumer products or merchandising experience strongly preferred.
- Prior experience working cross-functionally with Industrial Engineering Finance Commercial Supply Chain and Technology teams.
ADDITIONAL INFORMATION:
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
- Demonstrated ability to champion projects from beginning through implementation meet deadlines handle multiple priorities and perform job responsibilities accurately with minimal supervision.
- Strong critical thinking and problem-solving skills.
- The ability to work through complex unstructured problems.
- Strong interpersonal technical and presentation skills required.
- Strong understanding of Merchandise finance and commercial KPIs performance management and reporting.
- Experience with business intelligence and analytics platforms including Power BI or similar tools.
- Working knowledge of cloud data platforms such as Snowflake or Azure; Oracle experience preferred.
- Solid SQL advanced Excel skills and understanding of data models and integrations.
- Experience supporting financial planning forecasting and reconciliation processes.
- Familiarity with Agile delivery and project management practices
- Strong communication and stakeholder management skills with the ability to translate complex data into clear business insights.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
Required Experience:
Manager
JOB SUMMARY:The Manager Merchandise Business Intelligence and Finance is responsible for designing delivering and sustaining finance and commercial reporting planning and analytics capabilities that support executive decision-making across Finance Merchandising and Supply Chain. This role plays a cr...
JOB SUMMARY:
The Manager Merchandise Business Intelligence and Finance is responsible for designing delivering and sustaining finance and commercial reporting planning and analytics capabilities that support executive decision-making across Finance Merchandising and Supply Chain. This role plays a critical part in establishing standardized KPIs aligned financial planning models and trusted data foundations while driving adoption of modern business intelligence and cloud-based analytics platforms.
The Manager partners closely with Finance Technology Product Development Planning and Supply Chain teams to ensure consistent metrics integrated financial and operational plans and high-quality reporting solutions that enable performance management and strategic insights.
MAJOR RESPONSIBILITIES:
- KPI Framework & Performance Reporting
- Define and maintain a common KPI and metric catalog for Finance Merchandising and Supply Chain (e.g. sales cost margin inventory turns) including clear definitions calculation logic and data ownership.
- Align metric definitions and reporting rules across Finance commercial teams and operations to ensure consistency across executive finance and operational reporting.
- Identify and standardize core reporting packs (e.g. GM&R executive dashboards finance reviews) enabled by modern analytics platforms and systems PowerBI Snowflake Oracle.
- Partner with stakeholders to ensure KPIs and reports address priority business questions and performance management needs.
- Data Model Integration & Governance
- Work with data and technology teams to define the data model required for finance and commercial analytics including subject areas key facts and dimensions.
- Help define and document systems of record / source of truth for financial and commercial data and how data flows into reporting and analytics platforms.
- Support data quality controls exception reporting and issue resolution in partnership with data owners and IT teams.
- Contribute to data governance practices related to financial and commercial measures.
- Reporting & Analytics Solutions
- Facilitate the design and delivery of standard dashboards and reports for Finance executive leadership and key commercial stakeholders.
- Validate report layouts calculations and content with end users to ensure accuracy clarity and usability.
- Lead or support user acceptance testing (UAT) for finance and executive reports including reconciliation and business sign-off.
- Drive expanded use of business intelligence and advanced analytics leveraging systems and tools such as PowerBI Oracle Snowflake Azure and related cloud-based data platforms.
- Financial Planning & Forecasting
- Map current financial planning and forecasting processes (Business Plan Latest Estimate Forecasts) and support the design of the future-state financial planning framework.
- Align financial planning calendars versions and scenarios with commercial and operational cycles collaborating closely with Planning and Supply Chain partners.
- Define how financial plans reconcile with merchandise inventory and operational plans at agreed levels of detail.
- Support Finance leadership with scenario analysis performance drivers and plan vs. actual insights.
- Project & Delivery Management
- Manage analytics and reporting initiatives using Agile delivery or other project management methods including backlog management sprint planning and stakeholder communication.
- Coordinate with PMO technology partners and business stakeholders to manage timelines dependencies and risks.
- Ensure clear documentation communication and alignment across workstreams.
- Change Management Training & Adoption
- Develop training materials job aids and reference documentation for Finance and business users related to new reports analytics tools and performance management processes.
- Support the redesign of meeting cadences review decks and templates (e.g. monthly business reviews) to fully leverage new reporting capabilities.
- Monitor adoption gather feedback and maintain a prioritized backlog of enhancements and refinements.
- Act as a change champion to improve data literacy and analytics maturity across Finance and Commercial teams.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- Bachelors degree in Industrial Engineering Finance Accounting Business Analytics Information Systems or a related field preferred.
EXPERIENCE:
- 5 years of experience in industrial engineering finance analytics business intelligence performance management or related roles.
- Theme-Park retail consumer products or merchandising experience strongly preferred.
- Prior experience working cross-functionally with Industrial Engineering Finance Commercial Supply Chain and Technology teams.
ADDITIONAL INFORMATION:
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
- Demonstrated ability to champion projects from beginning through implementation meet deadlines handle multiple priorities and perform job responsibilities accurately with minimal supervision.
- Strong critical thinking and problem-solving skills.
- The ability to work through complex unstructured problems.
- Strong interpersonal technical and presentation skills required.
- Strong understanding of Merchandise finance and commercial KPIs performance management and reporting.
- Experience with business intelligence and analytics platforms including Power BI or similar tools.
- Working knowledge of cloud data platforms such as Snowflake or Azure; Oracle experience preferred.
- Solid SQL advanced Excel skills and understanding of data models and integrations.
- Experience supporting financial planning forecasting and reconciliation processes.
- Familiarity with Agile delivery and project management practices
- Strong communication and stakeholder management skills with the ability to translate complex data into clear business insights.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
Required Experience:
Manager
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