Associate Director, Patient Safety Technical Solutions

AstraZeneca

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Associate Director Patient Safety Technical Solutions

Location: Wilmington DE

The Patient Safety Technical Solutions Team is accountable for managing the information assets and systems owned by the Chief Medical Office (CMO) ensuring they are effectively supported and governed across the enterprise as well as for deploying system analytics and informatics expertise to meet Global Patient Safetys (GPS) scientific business and compliance needs.

Reporting to the Director; PS Technical Solutions the Associate Director; PS Technical Solutions provides Information reporting and technical expertise across AstraZenecas enterprise business-critical Patient Safety Pharmacovigilance (PV) reporting systems. The role holder works within a team of peers all of whom employ an in-depth knowledge of business requirements PV and regulatory policies industry standards and trends as well as an understanding of the related assets to support effective governance maintenance and development of the enterprise-wide systems that enable PV compliance and reporting. The role holder will work within the PS Technical Solutions Team and will directly support the design development implementation continuous improvement and/or optimal utilization ofAZ Patient Safety Reporting and Reporting tool assets. Theywillunderstandhow current and future components of the information and systems portfolio can be developed to ensure optimal benefit for the user community and the organization.

The role has responsibilityfor informing and supporting thetechnicalevolution of the PV systems and reporting estate throughout their lifecycleensuring theyaddresschanging external requirements and business goals(i.e. regulatory obligations technological advancements core business processes and informationstandards). The role holder will also lead the capture and development of user requirements and protect AZs License to Operate (LtO) by ensuring that all change is conducted in line with applicable standards (e.g. GxP requirements systems validation privacy and security etc).

The role has responsibilityfor informing and supporting thetechnicalevolution of the PV systems estate. More specifically this role will have the responsibility to support business by providing information by means of report creation/development from the PV systems estate ensuring that it addresses the changing external requirements and business goals throughout its lifecycle (i.e. regulatory obligations surveillance purposes and provision of inspection required listings). The role holder will also lead the capture and development of user requirements and protect AZs License to Operate (LtO) by ensuring that all reporting requirements and associated changes are conducted in line with applicable standards (e.g. GxP requirements systems and reporting validation privacy and security etc).


Typical Accountabilities:

  • Serves as a Subject Matter Expert (SME)within thePS Technical Solutions Team for reporting systems ensuring they can deliver high quality expertise and services across the PV systems estate ensuring prioritized requirements and the strategic goals of stakeholders are understood and supported.

  • Manages applicable tools documentation and methodologies to ensure the reporting needs of the organization are fully addressed and supported.

  • Responsibilities of Technical Solutions inclusive of relevant system processes ensuringthat the:

  • Patient Safety PV reports are developed in line with regulatory requirements or business demands and are maintained and validated to GvP practices

  • Reporting systems arechanged in an effective and timely manner to meet new health authority requirementsand/ orchangedbusiness demands (e.g. divestment in-licensing partnership etc.).

  • Technical componentsof the reporting systemsare upgraded in a compliant and risk-minimized manner.

  • System enhancement requests are identified and prioritized (change control and major change projects).

  • Access to data is controlled training requirements are defined and use of the system is compliant with allapplicableregulations.

  • User support arrangements (e.g. training helpdesk) and Service Level Agreements are in place irrespective of whether delivered internally or by external vendors / providers.

  • Supports the ongoing business utilization of PSreporting including troubleshooting problems and developing new reporting solutions.

  • Provides technical input and guidance on the development of strategic plans for PSsystemsacross the enterprise

  • Evaluates new modules and software upgrades and assesses the impact on system validation the user community andPVprocesses.

  • Retainsa global perspectivearoundthe business need for accurate high-quality effective and efficient information while maintaining a focus on regulatory and corporate compliance needs.

  • Anticipates business regulatory and wider industry trends and apply thesein the evolution and development ofsafety reportingsolutions.

  • Accountable for ensuring the quality of business-related reporting content of relevant improvement project proposals and associated documentation in line with Companygovernanceprocess requirements.

  • Contributes to the developmentof procedures work instructions system specifications related to the use of PS CoE owned information sources andtoolsets.

  • Participates in interactions with internal and external partners and health authorities on electronic safety data exchange.

  • SupportsthePS CMOas required in the license partner/CROpharmacovigilanceagreement(PVA)process.

Essential Requirements:

  • Bachelors degree in a scientific; IT; or numerate discipline with relevant experience in supporting reporting related activities in the context of patient data.

  • Extensive experience (5 years) in an Analytics/Business intelligence/Reporting role with proven experience of requirements gathering and delivery of reporting solutions

  • Proven competence with extensive involvement in the successful design delivery deployment or maintenance of validated MIS reporting solutions in support of patient safety.

  • Broad knowledge of reporting tools and practices such as (but not limited to) Oracle Analytics/OBIEE Business Objects; COGNOS etc.

  • Strong SQL querying knowledge.

  • Broad knowledge of data visualisation techniques.

  • Ability to articulate complex safety-related business needs in the context of Report design architecture and development.

  • Extensive experience in system validation audit and PV inspection activities and requirements.

  • Experience in working across different geographic locations organizations and cultures.

  • Excellent interpersonal and communication skills with the ability to efficiently communicate with all levels of the organization.

  • Ability to prioritise work and deliver accurate results in a timely fashion in fast paced environment to multiple stakeholders.

Desired:

  • Advanced degree in a clinical or safety-related discipline.

  • Awareness of broader technological developments both internally and externally leveraged to inform the design and development of AZ PV Systems.

  • Able to identify opportunities to lead change through continuous improvement based on strong awareness of external competitive practice.

  • Ability to lead diverse teams across multiple geographies to deliver on objectives (Leadership Capabilities)

  • Experience across multiple therapeutic or business areas or in working in safety-related roles within other biopharmaceutical regulatory or health organizations.

  • Knowledge of the procedures processes and standards governing clinical trial data (documents and data) with health authorities worldwide and experience of implementing these within the business.

AstraZeneca is committed to making a difference by fusing data and technology with scientific innovations to achieve breakthroughs. We empower our teams to explore the biology of complex diseases making bold decisions without fear of failure. Our inclusive environment fosters collaboration across academia biotechs and industry leveraging diverse global knowledge for swift impact on disease. With opportunities for continuous learning and career development AstraZeneca is where curious minds thrive as we push the boundaries of science to deliver life-changing medicines.


Ready to make an impact Apply now to join our team!

Date Posted

02-Mar-2026

Closing Date

16-Mar-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.


Required Experience:

Director

Job Title: Associate Director Patient Safety Technical SolutionsLocation: Wilmington DEThe Patient Safety Technical Solutions Team is accountable for managing the information assets and systems owned by the Chief Medical Office (CMO) ensuring they are effectively supported and governed across the en...
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Key Skills

  • Program assessment
  • FDA Regulations
  • Manufacturing & Controls
  • Program Evaluation
  • budget forecast
  • Research Experience
  • Operations Management
  • Research & Development
  • Strategic Planning
  • Contract Management
  • Leadership Experience
  • negotiation

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AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, ... View more

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