Customer Value Insight Executive

Why this role is important to us

The Customer Value Office focuses on delivering the best value for our customers and supporting our B2B business. This role is central to that missionensuring execution of insightdriven content customer advocacy materials and recognition programmes that elevate our market credibility and strengthen how we communicate customer value.

This role is reporting into our Head of Product Marketing

Work that matters What youll be doing

• Coordinating the endtoend delivery of case studies including content development stakeholder engagement and approvals.
• Managing the customer awards calendar and executing highquality product and proposition award submissions.
• Supporting the collation and organisation of insights from user groups and customer research to inform valueled storytelling and marketing strategies.
• Collecting testimonials and integrating them into impactful marketing collateral and customer value narratives.
• Contributing to the Customer Value Office by helping transform insight into stories that resonate with customers and internal stakeholders.

Qualifications :

• Experience supporting marketing content customer advocacy or insightdriven communications
• Strong organisational skills and the ability to juggle multiple priorities
• Confident communicator with a collaborative working style
• Preferably educated to degree level in Marketing Communications or a related field

Additional Information :

• Hybrid - 40% office based working (either Nottingham or London)
• Great compensation package and discretionary bonus plan
• Core benefits include pension BUPA healthcare and more
• 25 days annual leave plus bank holidays

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Internal Grade F/EB10

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Remote Work :

No

Employment Type :

Full-time