Operations Analyst

Were recruiting for a Operations Analyst to join us. Were offering a competitive base salary. 

Were looking for a Operations Analyst to join our Institutional Retirement Client Services this role youll help ensure we meet our contractual obligations with our counterparties by delivering accurate reporting effective processes and excellent stakeholder support. If you enjoy working with data solving problems and contributing to a collaborative customerfocused team wed love to hear from you.

What youll be doing:

• Providing post-sale monitoring calculations and payments for reinsurance longevity and collateral arrangements
• Supporting the transition from modelled to live claims reporting for new schemes
• Delivering highquality support to internal and external stakeholders and resolving enquiries within agreed SLAs
• Working closely with colleagues to test document and improve operational processes
• Maintaining complete and accurate audit trails in line with agreed processes and filing standards
• Applying Consumer Duty principles by keeping stakeholders updated and supporting excellent customer outcomes
• Managing data accurately and proactively to reduce operational risk
• Prioritising workloads effectively to meet deadlines and escalating where needed

Qualifications :

Who were looking for:

• Experience working with data and strong competency in data manipulation
• Intermediate MS Excel skills
• Ability to prioritise and work to tight timescales
• Strong customer focus with the ability to build positive relationships
• Understanding of defined benefit pensions or reinsurance (beneficial but not essential)
• Awareness of key regulatory areas (e.g. GDPR Treating Customers Fairly)
• A methodical approach with high attention to detail and a rightfirsttime mindset
• A degree in a mathematical statistical or financial discipline or equivalent experience

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer both for our own products and at a range of high street stores and online
• Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience

Additional Information :

At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 

Remote Work :

No

Employment Type :

Full-time