The Role at a Glance
You are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions from the initial discovery workshop through to C-level decision-making.
As a bridge between technology and administrative realities you build trust where it is hardest to earn working closely with the Account Executive ecosystem partners product management and leadership team.
What you get to do in this role:
The Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Technical Leadership in the Sales Cycle: You develop position and present solution-specific demos and concepts compelling at all levels from IT departments to HR offices and C-level executives.
Discovery & Solution Design: You lead workshops analyze government processes and translate them into a sustainable solution design based on the ServiceNow platform.
Trusted Advisor: You address technical and functional questions from customers partners and internal stakeholders with depth and credibility.
Market & Competition: You continuously monitor the competitive landscape in the Public Sector and build a strong ecosystem around the customer.
Community & Knowledge Sharing: You develop reusable sales plays and best practices strengthening the entire team.
Visibility & Presence: You represent ServiceNow at executive briefings industry conferences user groups and trade fairs.
Pipeline Ownership: Together with the account team you drive the development of a qualified pipeline and actively contribute to achieving targets.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
7 Years of Experience: Proven experience in Pre-Sales Solution Consulting or Sales Engineering ideally within the Public Sector (federal state municipal or public IT service providers).
Platform Expertise: Strong knowledge of the ServiceNow platform or comparable enterprise cloud solutions.
AI Competency: Experience integrating AI into business processes whether through AI-powered tools workflow automation or strategic opportunity assessments.
Process Understanding: Ability to analyze government processes and translate them into scalable solution architectures.
Strong Communication Skills: Confident engaging with senior decision-makers clear persuasive and audience-appropriate.
Team Player: Experience collaborating with Product Management Marketing Partners and Professional Services.
Willingness to Travel as required by the role.
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
The Role at a GlanceYou are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions from the initial discovery workshop through to C-level decision-making.As a bridge between technology and administrative realities you buil...
The Role at a Glance
You are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions from the initial discovery workshop through to C-level decision-making.
As a bridge between technology and administrative realities you build trust where it is hardest to earn working closely with the Account Executive ecosystem partners product management and leadership team.
What you get to do in this role:
The Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Technical Leadership in the Sales Cycle: You develop position and present solution-specific demos and concepts compelling at all levels from IT departments to HR offices and C-level executives.
Discovery & Solution Design: You lead workshops analyze government processes and translate them into a sustainable solution design based on the ServiceNow platform.
Trusted Advisor: You address technical and functional questions from customers partners and internal stakeholders with depth and credibility.
Market & Competition: You continuously monitor the competitive landscape in the Public Sector and build a strong ecosystem around the customer.
Community & Knowledge Sharing: You develop reusable sales plays and best practices strengthening the entire team.
Visibility & Presence: You represent ServiceNow at executive briefings industry conferences user groups and trade fairs.
Pipeline Ownership: Together with the account team you drive the development of a qualified pipeline and actively contribute to achieving targets.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
7 Years of Experience: Proven experience in Pre-Sales Solution Consulting or Sales Engineering ideally within the Public Sector (federal state municipal or public IT service providers).
Platform Expertise: Strong knowledge of the ServiceNow platform or comparable enterprise cloud solutions.
AI Competency: Experience integrating AI into business processes whether through AI-powered tools workflow automation or strategic opportunity assessments.
Process Understanding: Ability to analyze government processes and translate them into scalable solution architectures.
Strong Communication Skills: Confident engaging with senior decision-makers clear persuasive and audience-appropriate.
Team Player: Experience collaborating with Product Management Marketing Partners and Professional Services.
Willingness to Travel as required by the role.
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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