Outlet Manager
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
- Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
- Analyze and submit month-end reports and identify deviation from business plan goals
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patrons names and their preferences to extend a personalized service
- Handle guests complaints and comments tactfully and efficiently
- Interview select and recruit outlet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
- Responsible and accountable for outlets profitability and revenue generation
Qualifications :
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Good working knowledge of MS Excel Word & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
Additional Information :
- You will be joining a collaborative and dynamic team that thrives in a supportive and professional environmentwhether at one of our vibrant properties or within our innovative corporate offices.
- Our Purpose: Pioneering The Art of Responsible Hospitality Connecting Culture with Heartfelt Care
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Assistant Manager Experience
- Computer Operation
- Computer Skills
- Financial Acumen
- Mediation Experience
- Windows
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
