Call Center Coordinator
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Job Location:
Garden City, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Schedule: Monday and Friday 8AM-6:30PM Tuesday-Thursday 10am-5pm
- Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.
- Route escalated calls to the appropriate department and personnel.
- Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
- Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Answer a high volume of calls
Qualifications :
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
Additional Information :
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors including relevant experience knowledge skills other job-related qualifications and geography.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
