Program Technician II

Overview

The Vermont Department of Health - Burlington District Office is seeking a highly organized and enthusiastic Program Technician II to support an interdisciplinary team of public health professionals working to improve the health and wellbeing of communities in Chittenden County.

This full-time in-person position provides essential administrative support to the Special Supplemental Nutrition Program for Women Infants and Children (WIC) and plays a key role in ensuring participants receive timely and accurate program services. This position is not eligible for remote work.

What Youll Do

• Provide administrative support to WIC staff and participants helping coordinate activities that support access to program benefits
• Complete office management tasks including ordering supplies managing shared email and fax sending mail maintaining records photocopying and assisting with onboarding new district office staff
• Serve as the first point of contact for the district office via phone email and in-person interactions with families vendors community partners and staff
• Deliver culturally sensitive and inclusive services including frequent coordination of telephonic and in-person language interpretation
• Work collaboratively with team members to ensure accurate timely and participant-centered services

What to Expect
This is a fast-paced customer-focused environment that requires strong organization and flexibility. Daily work includes frequent phone calls walk-in interactions and managing multiple digital systems simultaneously. The ideal candidate can move seamlessly between tasks respond to regular interruptions maintain attention to detail and remain calm and professional in busy or stressful situations.

Compliance & Professional Standards
This position requires strict adherence to federal and state regulations including HIPAA confidentiality requirements and compliance with all WIC program guidelines.
If you enjoy administrative work that supports families thrive in a collaborative setting and bring a welcoming inclusive approach to customer service we encourage you to apply and join our team.

DIVISION OF LOCAL HEALTH - WHO WE ARE

The Division of Local Health works to preserve and improve the equitable social economic and environmental conditions necessary to attain the highest level of health and well-being for all thus ensuring healthy Vermonters. The Division of Local Health is committed to fostering a diverse inclusive and welcoming environment that respects and celebrates every persons strength assets and values. The Division of Local Health is committed to leading organizational change efforts that address avoidable inequities and injustices as we work towards the elimination of health and health care disparities.

MISSION - Promote the physical mental and social well-being of people in Vermont by advancing equity protecting against disease and injury and preparing for health emergencies.

VISION - All people and communities in Vermont have equitable opportunities to achieve their highest level of health and well-being.

VALUES

• Equity: We aim to center health justice and address racism and all forms of oppression in our programs and policies our approach to collaboration and how we build and nurture our workforce.
• Collaboration: We engage with staff and partners to understand complex problems and design responsive solutions.
• Inclusion: We support a culture of belonging and diversity where people are valued trusted and able to be their authentic selves.
• Harmony: We endorse a balanced thoughtful and intentional work environment that allows employees to care for themselves their families and the people they serve.
• Data: We strive for scientific excellence and cultural responsiveness in the collection analysis sharing and use of data.

Who May Apply

This position Program Technician II (Job Requisition #54506) is open to all State employees and external applicants.
If you would like more information about this position please contact Alexandra Duquette at .
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the accordance with AHS Policy 4.02 Hiring Standards Vermont and/or national criminal record checks as well as DMV and adult and child abuse registry checks as appropriate to the position under recruitment will be conducted on candidates with the exception of those who are current classified state employees seeking transfer promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associates degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics Explore the Benefits of State Employment on our website.

Equal Opportunity Employer