Paid Social Media Manager I

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Paid Social Media Manager I with extensive handson experience managing paid campaigns across major social platforms including Meta TikTok Pinterest Snapchat and Reddit. The ideal candidate brings strong analytical capabilities and is proficient with tools such as Adobe Analytics and Tableau with a deep understanding of marketing attribution measurement methodologies and advanced social analytics. Experience within leading advertising or digital agenciesor brands with inhouse paid social capabilitiesis highly preferred and handsonkeyboard execution experience is a strong plus. This role requires exceptional strategic thinking and the ability to align paid social initiatives with broader marketing and business objectives. Candidates should have proven success managing large media budgets and driving results in regulated industries ideally financial services. Strong project management skills are essential along with the ability to manage multiple initiatives simultaneously. The right candidate will also stay ahead of industry trends platform updates and emerging technologies while demonstrating strong interpersonal skills and the ability to collaborate across teams and influence key stakeholders.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ Colorado Springs CO Charlotte NC or Tampa FL.

Relocation assistance is not available for this position.

What youll do:

• Contributes to the development and optimization of digital social and traditional media strategies; and may develop moderately complex single-channel media strategies.
• Collaborates with Media Team to translate business intelligence and internal client objectives prior to guiding media agencies.
• Collaborates with internal stakeholders to understand the parameters for developing media strategies.
• Socializes media recommendations (ie explains rationale for media strategy and how it meets business objectives and adheres to media best practices).
• Ensures media plans are implemented correctly and in a timely manner.
• Assists in the management of budget plans.
• Serves as a resource to team members on matters of a routine nature.
• Applies foundational knowledge of social and digital marketing principles.
• Effectively communicates and collaborates with agency to ensure alignment with goals and prioritization.
• Applies a moderate understanding of analytics and measurement tools/techniques to test and optimize performance against objectives.
• Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 or more years of experience in a marketing sales advertising and/or communications function to include at least 2 years of experience in one or more of the following areas: social marketing digital marketing website merchandising search marketing mobile marketing or digital campaign management.
• Solid foundational knowledge of digital or social marketing industry and practices.
• Experience influencing business decisions.
• Experience facilitating and/or participating in cross-functional teams.
• Experience collaborating with key stakeholders.
• Proficient with MS Office Word Excel and PowerPoint.
• Proficient knowledge on impact of social marketing to an omni-channel experience.

What sets you apart:

• Extensive experience with paid social platforms (e.g. Meta TikTok Pinterest Snapchat Reddit) and analytics tools (e.g. Adobe Analytics Tableau).
• Strong understanding of marketing attribution measurement methodologies and advanced analytics for social media.
• Paid Social experience within premier advertising/digital agencies or brands with in-house paid social capabilities. Hands on keyboard experience a plus.
• Exceptional strategic thinking and the ability to align social media initiatives with overall marketing and business goals.
• Proven ability to manage large media budgets and deliver high-impact results in a regulated environment (financial services experience preferred).
• Advanced project management and organizational skills with the ability to manage multiple projects simultaneously.
• History of proactively monitoring for Industry news changes and emerging social platforms and trends to inform peers.
• Strong interpersonal skills and experience collaborating across teams and influencing stakeholders.
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $77120 - $147390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.