Overview
The Vermont Department of Labor exists to improve the lives of working Vermonters. We are seeking an organized results-driven individual who approaches each workday with an operational excellence mindset and a commitment to equity access and belonging. Professionalism integrity and compassionate service are essential qualities for this role.
The Job Center Specialist II (JCS II) will focus on supporting youth and young adults ages 14-24 delivering individualized case management career counseling and employment services. The specialist will connect youth to education training and workforce opportunities while also engaging employers to promote the Departments services and create pathways for young workers.
Responsibilities include providing direct services within the Job Center conducting outreach in the community and collaborating with partner organizations to ensure a seamless system of education training and employment. The JCS II will balance day-to-day service delivery with proactive engagement of youth and employers helping both succeed in Vermonts workforce.
This position reports to a VDOL Regional Manager and/or Supervisor and requires the ability to exercise independent judgment in carrying out responsibilities.
Environmental Factors
Interviews clients who are often under significant personal and financial burden and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism sensitivity fairness tact and diplomacy and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients.
Position is assigned to a regional office location but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers worksites schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid drivers license and private means of transportation is required.
Minimum Qualifications
Associates degree or higher in human resources field public or business administration or human services fields.
OR
Two (2) years or more experience in customer service employment services human services human resources or a closely related field.
Total Compensation
As a State employee you are offered a great career opportunity but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds perspectives and skills. The State does not discriminate in employment on the basis of race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service membership in an employee organization family medical history or genetic information or family or parental status. The States employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
Required Experience:
IC
Overview The Vermont Department of Labor exists to improve the lives of working Vermonters. We are seeking an organized results-driven individual who approaches each workday with an operational excellence mindset and a commitment to equity access and belonging. Professionalism integrity and compassi...
Overview
The Vermont Department of Labor exists to improve the lives of working Vermonters. We are seeking an organized results-driven individual who approaches each workday with an operational excellence mindset and a commitment to equity access and belonging. Professionalism integrity and compassionate service are essential qualities for this role.
The Job Center Specialist II (JCS II) will focus on supporting youth and young adults ages 14-24 delivering individualized case management career counseling and employment services. The specialist will connect youth to education training and workforce opportunities while also engaging employers to promote the Departments services and create pathways for young workers.
Responsibilities include providing direct services within the Job Center conducting outreach in the community and collaborating with partner organizations to ensure a seamless system of education training and employment. The JCS II will balance day-to-day service delivery with proactive engagement of youth and employers helping both succeed in Vermonts workforce.
This position reports to a VDOL Regional Manager and/or Supervisor and requires the ability to exercise independent judgment in carrying out responsibilities.
Environmental Factors
Interviews clients who are often under significant personal and financial burden and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism sensitivity fairness tact and diplomacy and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients.
Position is assigned to a regional office location but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers worksites schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid drivers license and private means of transportation is required.
Minimum Qualifications
Associates degree or higher in human resources field public or business administration or human services fields.
OR
Two (2) years or more experience in customer service employment services human services human resources or a closely related field.
Total Compensation
As a State employee you are offered a great career opportunity but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds perspectives and skills. The State does not discriminate in employment on the basis of race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service membership in an employee organization family medical history or genetic information or family or parental status. The States employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
Required Experience:
IC
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