Principal Finance, ACS Finance, Amazon Customer Service Finance
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazon Customer Service is focused on materially improving the customer experience and simplifying our business and operations. This will involve making step changes that will transform how we serve our customers and will require us to think differently to let go of legacy approaches that no longer serve us to (safely) run fast with a sense of urgency and to intensify our focus on the most critical topics that will deliver the most material improvements to our customer experience. This role will be critical to delivering the transformation and the candidate must be comfortable operating in a highly ambiguous and rapidly changing environment.
Key job responsibilities
Serve as a finance leader within the Amazon Customer Service finance team supporting transformation initiatives including input on business strategy team development and management of planning processes.
Partner with and influence teams across Amazon Customer Service to develop and maintain scalable financial models that drive planning decisions enables controllership and gives visibility to business drivers.
Lead the ACS Weekly Business Review (WBR) and drive continuous improvement in partnership with business leaders.
Drive automation and standardization of financial planning and reporting processes
Perform various ad hoc analyses to help leaders solve business problems and understand the financial implications.
Be able to thrive and deliver results in an ambiguous fast-paced and dynamic environment.
Conduct business reviews evaluate progress toward business goals and communicate progress to senior management
Dive deep into our business operations and processes to identify opportunities for growth acceleration and cost reduction
Mentor and coach junior team members
About the team
Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization. We are the Amazon Stores financial partners and lead decision support planning analysis and reporting the WW Stores organization. Our job is to partner with the business to plan analyze measure and grow our global business. We contribute to business decisions by providing insightful analysis of all metrics and processes inventing new ones where needed and simplifying and automating wherever possible. We methodically establish evaluate and improve end-to-end processes financial controls and capital investment.
- 12 years of tax finance or a related analytical field experience
- 7 years of finance technology forecast & budgeting or other finance-focused competency experience
- Bachelors degree in Finance Accounting Business Economics or a highly analytical field (e.g. Engineering Math and Computer Science)
- MBA or CPA
- Experience in a leadership position managing finance accounting and operational processes
- Experience in multiple finance and accounting roles or experience in solving complex business challenges by delivering accurate and timely financial models analysis and recommendations that have a proven impact on business (e.g. financial savings operational improvements or customer benefits)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 139100.00 - 188200.00 USD annually
Required Experience:
Staff IC
Key Skills
- Forecasting
- Financial Services
- GAAP
- Accounting
- IFRS
- Regulatory Reporting
- Financial Analysis
- Financial Modeling
- Budgeting
- Financial Report Interpretation
- Financial Management
- Financial Planning
About Company
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