Bars Manager Marine North Berwick
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Job Location:
East Lothian - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Marine & Lawn Hotels & Resorts we curate more than stays we curate stories. Set alongside the worlds most revered golfing destinations our hotels embody heritage character and timeless elegance. Within this distinguished setting our bars are not simply venues; they are vibrant social salons where craftsmanship conversation and curated indulgence converge.
THE ROLE
As Bars Manager you will be the guardian of our bar experience orchestrating flawless daily operations while elevating service standards to exceptional heights. You will lead with presence and purpose inspiring a team of hospitality artisans to deliver impeccable service within an atmosphere of refined warmth.
Working closely with the senior leadership team you will oversee performance profitability team development guest engagement stock integrity and health & safety compliance ensuring our bars remain as commercially successful as they are captivating.
JOB DUTIES AND RESPONSIBILITIES
- Overseeing the Bar teams to ensure the smooth running of daily operations;
- Implementing and maintaining operating systems and processes beneficial to the food & beverage outlets.
- Inspiring motivating and training staff to deliver exceptional experiences; and
- Oversee the day-to-day operations of the teams and ensure the highest standards of guest service are consistently delivered.
- Ensuring the execution and continued enhancement of the Marine & Lawn guest experience.
- Driving a high-performance culture setting clear expectations empowering your team and holding them accountable.
- Lead the performance of the team ensuring it is effectively managed through a focus on recruitment training problem resolution coaching succession planning and accountability.
- Developing close working relationships with all departments team members and Managers to ensure guest expectations are met.
- Developing strong working relationships with all guests in order to maximise sales opportunities and generate business for the future.
- Analyse guest feedback address all concerns and ensure effective follow-up.
- Ensuring the department is maintained in a safe manner follow any health and safety guidelines and ensuring that the team carry out regular health and safety training and refreshers.
- Ensuring billing and control of revenues are maintained at all times.
- Undertaking Duty Manager responsibilities on a rota basis.
- Taking part in regular fire drills to familiarise self with the systems and procedures to ensure that team are refreshed every 6 months.
- Maintaining excellent levels of communication.
- Assist with other departments as necessary.
WHAT WE ARE LOOKING FOR FROM YOU
- Previous Food & Beverage management experience in the hotel industry (minimum 2 years)
- Excellent communication and interpersonal skills a proven track record of building and leading successful teams.
- Cocktail and Mixology Creation Knowledge
- Must have Zonal PMS experience (or similar) and have the skills to drive revenues with the support of the commercial team.
- Exceptional customer service skills.
- Commercially aware and ability to impact business performance through driving sales and controlling costs.
- Strong organisational skills.
- MS Office Advanced.
- Able to work a variety of shifts
- Ability to work under pressure
The Perks
- Enrolment in pension from Day 1 for all eligible team members
- Meal on each shift in a dedicated team member restaurant
- Access to everyday discounts from high street retailers
- Discounted hotel room rates for you and your family (T&Cs apply)
- Refer a Friend Scheme just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes
- Access to participating in healthcare plans and insurance plans just in case
- Positive team working environment
- Monthly published schedules
- Tailor made bespoke uniform
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity. We value diverse cultures ideas and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worlds most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here we invite locals neighbours and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service storytelling and adventure. For more information visit .
Required Experience:
Manager
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
With enviable views of the Firth of Forth and Bass Rock, Marine North Berwick rises from the East Lothian landscape to offer guests a quietly elegant escape.
