Multi-Functional Admin Team Member

Band 2 : 24465 per annum

Fixed term contract: 1 year fixed term contract

Hours: full time and part time available - minimum 15 hours (2 x 7.5 hour shift) up to 37.5 hours per week

As ED covers a 24 7 service shift pattern will include weekends and night shifts.
1 x week nights only
inclusive of 1 Saturday/Sunday
1 weekend off in 4

We are looking for a dedicated Multi-Function Admin Team Member to join our team within the Urgent Care Group. you will be at the heart of our busy fast-paced ED supporting our clinical staff and ensuring the smooth operation of daily administrative tasks. The role includes working as part of a multi-functional internally rotating team across a variety of roles on a monthly rota which runs 24 hours a day 365 days a year.

Job Summary

• To provide administrative and clerical services within the Urgent Care Group ensuring an efficient effective and high quality service is provided.
• The role is across the Emergency Department at Queen Alexandra Hospital Cosham and Gosport Minor Injury Unit and tasks include:
  • Reception duties.
  • Walk in and Ambulance Booking in process.
  • General administrative functions.
  • Data quality.

As our ideal candidate you should have excellent communication skills a keen eye for detail and a proactive approach to problem-solving. Previous administrative experience is desirable but not essential. We are looking for team players who can handle multiple tasks simultaneously demonstrate flexibility and are committed to providing outstanding service to both our staff and patients.

What We Can Offer You:
In return we offer a supportive and dynamic working environment where you will gain valuable experience within the NHS. You will have the opportunity to develop your skills in a variety of administrative duties including data entry patient coordination and communication with healthcare professionals. As part of our diverse and dedicated team you will receive full training and support to ensure your success in the role. Additionally the position offers competitive pay access to NHS benefits and opportunities for career development within the organisation. If you are passionate about making a difference in a healthcare setting and enjoy working as part of a team we would love to hear from you.

Please note there may be requirement to cover Gosport War Memorial Hospital

Please refer to job description for further information.

Qualifications :

Essential

• Educated to GCSE standard or equivalent.

Experience 

Essential 

• Previous administrative experience.

Desirable

• Experience of working in an NHS Trust/health care environment.
• Previous clerical/reception experience in a similar role.

Skills and Knowledge 

Essential 

• Excellent standards of customer service.
• Ability to use a personal computer with knowledge of word processing and Windows applications
• Working knowledge of clerical procedures 
• Ability to achieve high levels of accuracy ensuring deadlines are met 
• Ability to liaise with staff at all levels
• Knowledge of dealing with highly sensitive patient confidential information 

Desirable 

• Knowledge of NHS patient IT systems i.e. PAS (training will be provided)

Additional Information :

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery access to our free Beach Hut for those long summer days our on-site Wellness Centre including a gym and a swimming pool access to our fantastic staff networks including LGBTQ Race Equality and DisAbility and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status colour religion disability sexual orientation and beliefs.

Remote Work :

No

Employment Type :

Part-time