Administration Team Leader

As Administration Team Leader you will contribute to the success of the site by supporting the day-to-day running of the Admin Team ensuring that all schedules for inbound and outbound bookings are run efficiently liaising with Shift Managers hauliers and clients to maintain a smooth flow of work throughout the shift.

Working Hours: Monday - Friday days 08:00 - 17:00

Salary: Up to 30050 per annum DOE

Key Duties of an Administration Team Leader Include:

• Efficiently managing the inbound & outbound bookings schedule to ensure collection and delivery times are met.
• Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound bookings
• Being the initial point of contact for customers
• Communicating issues to Shift Manager in a timely manner to minimise disruption to the schedule.
• Participating as an active member of the Bookings & Admin team and to offer suggestions for solving problems improving efficiency customer and quality focus.
• Maintaining good communication with Operations to ensure late collections and delivery failures are avoided.
• Liaise with Shift Manager with workloads to support Customers requests
• Daily Reporting/Daily Update call to Customer
• Deputise for Admin Manager

This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.

Qualifications :

• Ability to prioritise work based on scheduling and available resources.
• Able to demonstrate a high level of attention to detail.
• Must be a team player who is capable of working on their own initiative.
• Able to demonstrate an in depth knowledge of on-site systems.
• Able to work to tight deadlines.
• Experience and good working knowledge of Autostore and RF kit.
• PC Literate in Word Excel and Outlook.
• Should demonstrate the drive and desire to progress.
• Must be flexible in approach to work and shift patterns in order to cover for absence.
• Be able to demonstrate a courteous and professional attitude towards customers and third party hauliers.
• Should have good oral and written communication skills.
• Excellent time management skills and ability to solve problems.

Strong interpersonal conciliation skills and the capacity to network with suppliers hauliers and customers.

Additional Information :

As part of our drive to make Stobart a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success which is why we offer a wide range of benefits which include:

• Annual Leave  28 days inclusive of bank holidays.
• Pension - Contribution of 5% employee and 3% employer.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year.
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition  We recognise that employees have gone the extra mile via referral bonus special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Remote Work :

No

Employment Type :

Full-time