Manager, Data Operations & Engineering (Data Ops Lead)

ROLE SUMMARY

Pfizers purpose is to deliver breakthroughs that change patients lives. Research and Development is at the heart of fulfilling Pfizers purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences ensuring drug safety and efficacy or supporting clinical trials you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world.

The Data Operations Lead is a handson data engineering leader responsible for operating stabilizing and continuously improving a largescale enterprise data platform that provides trusted data to more than 400 AI and analytical solutions across Pfizer Global Supply.

This role leads a technical data operations team while remaining deeply involved in complex investigations code reviews and engineering decisions. The primary objective is to ensure data reliability responsiveness and trust at enterprise scale by applying strong data engineering practices enforcing coding and operational standards and delivering predictable service outcomes for businesscritical analytics and AI workloads.

ROLE RESPONSIBILITIES

• Data Engineering Operations Leadership

  • Manage a handson data engineering operations team responsible for supporting production data pipelines databases and AI data products. Ensure issues are investigated and resolved using strong engineering discipline clear ownership and consistent technical standards

• HandsOn Data Engineering & Troubleshooting

  • Remain actively handson in complex investigations involving Python code SQL logic data pipelines transformations and database behavior. Review code debug data issues validate fixes and guide engineers toward durable solutions.

• Engineering Root Cause Analysis & Prevention

  • Drive deep technical root cause analysis across ingestion transformation and consumption layers. Ensure recurring issues are addressed through code improvements refactoring better validations or architectural fixes rather than temporary workarounds.

• Engineering Standards Code Quality & Reviews

  • Define enforce and evolve data engineering coding standards including Python and SQL best practices version control discipline and code review expectations. Ensure all operational fixes meet quality reliability and maintainability standards even under production pressure.

• SLA Ownership Through Engineering Excellence

  • Define implement and improve SLAs for data operations by reducing manual intervention improving automation and raising engineering quality. Track operational performance and continuously improve response and resolution outcomes through engineering improvements.

• AI Application FrontLine Support

  • Serve as the frontline technical leader for AI and datadriven applications supporting model outputs data pipelines feeding AI solutions feature/embedding generation and downstream data consumers. Diagnose datarelated AI issues and ensure fixes align with engineering best practices.

• Database & Platform Reliability

  • Own operational reliability across data platforms and databases including schema management query performance access patterns and data correctness. Ensure production data behavior is well understood monitored and documented.

• Stakeholder Communication & Trust Restoration

  • Provide clear technically grounded communication to stakeholders regarding data issues impacts and remediation actions. Set realistic expectations and rebuild trust through predictable execution transparency and engineering credibility.

Professional Experience and Educational Requirement

Education / Experience

• Bachelors degree (Masters preferred) in Computer Science Data Engineering or a related technical field.

• 5 - 10 years of handson Data Engineering experience including operating and supporting production data systems.

• Experience leading or acting as a Technical Lead for Data engineering or Data operations teams.

Technical (MustHave)

• Strong handson programming experience with one or more generalpurpose languages including Python SQL Java Scala PySpark C C C# Swift/ObjectiveC or JavaScript.

• Proven experience with data preparation ingestion and ETL/ELT frameworks such as Airflow dbt Fivetran Kafka Informatica Talend Alteryx or equivalent technologies.

• Strong experience with software engineering best practices including version control (Git TFS Subversion) CI/CD pipelines (Jenkins Maven Gradle or similar) automated unit testing and DevOps practices.

• Handson experience with cloud data platforms and storage technologies such as Snowflake Databricks Amazon S3 Redshift BigQuery or equivalent platforms.

• Demonstrated experience architecting and operating endtoend data pipelines using cloudbased and/or onpremises stacks.

• Prior handson experience as a data modeler is required including dimensional modeling and analytical data model design.

• Strong understanding of database management fundamentals including schemas tables views permissions query performance and operational troubleshooting.

• Proven ability to diagnose and resolve data quality issues at the engineering level including logic errors transformation issues and sourcetotarget alignment.

Leadership & Ways of Working

• Proven ability to lead a technical team while remaining handson.

• Strong problemsolving skills with a bias toward engineering-driven fixes.

• Ability to define and enforce SLAs in a technical operations environment.

• Strong stakeholder communication skills especially in highimpact data incidents.

PREFERRED QUALIFICATIONS

• Experience supporting AI or analytics applications in production environments.

• Experience operating data platforms in largescale or regulated enterprise environments.

• Familiarity with ITILaligned incident/problem management applied pragmatically within engineering teams.

• Knowledge of cloud computing machine learning text analytics NLP and webbased application architectures.

• Knowledge of ontologies and graph databases (e.g. Neo4j Titan) and associated query languages is a plus.

• and information from varied data sources both new and pre-existing into discernable insights and perspectives; takes a problem-solving approach by connecting analytical thinking with an understanding of business drivers

• Adaptable: Demonstrates flexibility in the face of shifting targets thrives in new situations

• Pioneering: Pushes self and others to think about new innovation and digital frontiers and ways to conquer them

• Ambiguity Tolerant: Successfully navigates ambiguity to keep the organization on target and deliver against established timelines

• Exceptional Communicator: Can understand translate and distill the complex technical findings of the team into commentary that facilitates effective decision making by senior leaders; can readily align interpersonal style with the individual needs of customers

• Highly Collaborative: Manages projects with and through others; shares responsibility and credit; develops self and others through teamwork; comfortable providing guidance and sharing expertise with others to help them develop their skills and perform at their best; helps others take appropriate risks; communicates frequently with team members earning respect and trust ofthe team

• Proactive Self-Starter: Takes an active role in ones own professional development; stays abreast of analytical trends and cutting-edge applications of data

• Creative: Able to bring forth new ideas to improve our existing practices and takes calculated risks to innovate new capabilities within Business Analytics with a focus on data products and analytics solutions

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

20% travel may be required based on delivery and project priorities

Work Location Assignment:Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.