Senior Customer Custodian Quality Management Customer

Bosch Group

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 1 hour ago
Vacancies: 1 Vacancy

Job Summary

- To manage specific Customer(s) by communicating engaging and resolving issues pertaining to PS-IN products    (Traded Manufactured in India) quality topics for customer satisfaction 

- Conduct system level investigation for finding the root causes for quality issues prepare and report for 0-km & field issue to customer working level team

- Monitor the customer perception and define appropriate actions for customer satisfaction

- Conduct PHA/Line walk for new customer projects 
- Evaluate and manage customer requirements post approval and implement the same through plant quality

- Execute on innovation topics through collaboration with external suppliers and ensure implementation at customer location

- Collaborate with various departments on special projects to meet business requirements and customer satisfaction (reduce customer complaints & liquidate inventories)

- Ensure readiness with all internal quality audit requirements for a specific customer address the escalations & non-compliance cases and ensure its resolution


Qualifications :

Bachelors in engineering (Mechanical Automobile or Mechtronics) with 5-7 years experience  


Additional Information :

Competent knowledge in IC Engines Vehicle Fuel Injection System Exhaust Gas Treatment (EGT) and Overall automotive products Manufacturing Quality Quality Systems/Methods 

Knowledge on digitalization tools (risk estimation toolsetc)

Willingness to learn & problem-solving skills is desirable


Remote Work :

No


Employment Type :

Full-time

- To manage specific Customer(s) by communicating engaging and resolving issues pertaining to PS-IN products    (Traded Manufactured in India) quality topics for customer satisfaction - Conduct system level investigation for finding the root causes for quality issues prepare and report for 0-km & f...
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Key Skills

  • Bidding
  • Business Solutions
  • ABAP
  • Business Operations
  • Business Sales
  • Corporate Marketing

About Company

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Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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