Assistant Manager Front Office

• Take the helm and guide the hotels day-to-day operations with expertise
• Supervising and supporting guest arrivals departures and the overall guest experience
• Liaising with other departments to ensure seamless operations
• Ensure the smooth and efficient running of the Hotels operation in the absence of Senior Management with a high level of customer service provided at all times
• Lead the Front Office Team like a mentor nurturing their growth and skill-building in a supportive atmosphere
• Assist in driving financial performance by assisting in managing budgets rostering forecasting and upselling
• Coordinate and support valet parking services
• Responsibility for the health and safety of all patrons guests and staff members

Qualifications :

• At least 2 years of experience in the hotel industry with strong Front Office expertise and a Diploma in Hospitality Management or Business Administration advantageous
• Proven leadership skills with the ability to mentor and motivate a team
• Excellent communication organisation and time management skills
• Ability to multitask and thrive under pressure fuelled by epic organisation and time management skills
• A guest-focused mindset and a passion for creating unforgettable experiences
• Strong knowledge of Opera/Opera Cloud PMS
• Current Responsible Service of Alcohol (RSA) Certificate and First Aid or an ability to attain
• Must hold a current full Australian or International Drivers Licence
• Capable of embracing a flexible rotating schedule including nights weekends and public holidays

Additional Information :

In return we will offer you

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation services and events for those who mean the most to you.
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
• Learn Your Way - Support your career development with access to Accors industry leading training platforms.
• An opportunity to be part of a fun and supportive team who love what they do!
  

At Accor we welcome you as you are. We help you grow and learn so that work brings purpose to your life. By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Accor is an inclusive company building diverse teams across the globe.

Do you want to apply

We are eager to fill this role so if this sounds like the right fit for you dont delay. We want to hear from you today!!

Please send us your resume with a brief cover letter telling us why you are the best person for the role.

Please note that you require full working rights in Australia to be eligible for this position. 

Remote Work :

No

Employment Type :

Full-time