Support and participate in a culture of Safety and Quality according to Printpacks Core Values
Clearly communicate and document customer requirements
Serve as liaison between customers Printpack Graphics Departments and prepress
Resolve daily challenges and build long-term relationships with customers vendors production locations and immediate team members
Demonstrate strong organizational skills. Maintain accurate and detailed notes and records
Process and coordinate graphics requests in a production schedule to meet customer needs
Manage the workflow of customer graphics orders with a clear and concise understanding while under tight timelines
Demonstrate comprehension of plant Graphic specifications and application to electronic artwork
Execute project-based work to successful completion
Previous customer service related experience
Ability to work as a team member within a group and maintain Core Values
Experience in building and maintaining external and internal customer relationships
Printing packaging and prepress experience
Written and verbal communication skills
Analyzing / Problem solving / Diagnosing
Planning / Implementing / Executing
Reviewing / Evaluating / Documenting
Learning/Researching
MAC OS / Microsoft Office
Medical/Dental/Vision Coverage
Life Insurance
Pet Insurance
Health Savings Account
Flexible Spending Account
Short/Long Term Disability
401(k) plan with employer contributions/match
Employee Assistance Programs
Educational Assistance
Fitness Reimbursement
Service Awards
Paid Holidays
Paid Time Off
Paid Parental Leave
Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race color religion sex (including pregnancy) national origin gender identity sexual orientation marital/parental status genetic information age national origin ancestry ethnicity disability marital status military or veteran status or affiliation or any other characteristic protected under applicable law.
To view your rights and government notices please see the links below:
Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA () - FMLA - FMLA (Spanish) -Polygraph Protection - Right to Work - Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search please get in touch with us by sending an email to . Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
Required Experience:
IC
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