Operations Manager Joint Base Lewis McChord, WA

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Job Description
The Operations Manager is responsible for overseeing and integrating Transportation Supply and Services and Maintenance operations in support of the Department of Defense Enhanced Army Global Logistics Enterprise (EAGLE). This position provides operational leadership strategic planning and execution oversight to ensure mission readiness regulatory compliance and effective delivery of logistics support across assigned areas of responsibility. The Operations Manager serves as a key liaison between government stakeholders command staff and operational teams to ensure seamless responsive and compliant logistics operations.


Responsibilities

The Operations Manager will actively support the Project Manager in all aspects of program execution serving as a principal advisor and operational extension to ensure mission success. This includes providing timely operational insight coordinating resources mitigating risks and ensuring alignment between day-to-day operations contractual requirements and project objectives all while providing a superior customer service-oriented result and direct support to stakeholders at every level.



Operational Management:

Direct and coordinate day-to-day operations across Transportation Supply and Services and Maintenance assets to support Army and joint mission requirements.

Ensure logistics operations are executed efficiently safely and in accordance with established performance metrics and contractual requirements.

Monitor operational tempo and adjust resources to meet surge contingency and sustainment demands.

Transportation Operations:

Oversee movement control freight management and transportation planning to support strategic operational and tactical missions.

Ensure compliance with applicable regulations governing military and commercial transportation activities.

Coordinate with government transportation offices and external partners to optimize delivery timelines and asset utilization.

Supply and Services:

Manage supply chain activities including requisitioning warehousing inventory control property accountability and distribution.

Ensure continuity of services supporting deployed and garrison operations.

Maintain accurate accountability of government-furnished equipment (GFE) and organizational property.

Maintenance Operations:

Oversee preventive and corrective maintenance programs for assigned equipment and systems.

Ensure maintenance operations support equipment readiness safety and lifecycle sustainability.

Coordinate maintenance priorities to minimize mission impact and downtime.

Compliance and Security:

Ensure compliance with U.S. Government Department of Defense Army regulations and contractual requirements.

Enforce Operations Security (OPSEC) information security and safety standards across all operational areas.

Support audits inspections investigations and corrective action plans as required.

Planning and Performance Management:

Develop and implement operational plans schedules and procedures to support short- and long-term mission objectives.

Establish priorities and allocate resources to meet operational deadlines.

Analyze performance data and implement process improvements to enhance efficiency and effectiveness.

Information Systems and Reporting:

Oversee use of logistics and enterprise systems including SAP-based platforms to track operations assets and performance.

Ensure accurate data entry reporting and system compliance across functional areas.

Provide regular operational reports and briefings to government and senior leadership.

Leadership and Communication:

Supervise mentor and evaluate assigned personnel to maintain a high-performing operations team.

Facilitate clear communication across staff government representatives and external stakeholders.

Serve as a trusted advisor to leadership on logistics operations risks and mitigation strategies.
Additional Qualifications/Responsibilities
Qualifications

Minimum of 20 years of progressive experience in acquisitions operations and field support functions within large complex organizations.

Demonstrated expertise in command-level operational support and Leadership experience including coordination across multiple departments and stakeholders.

Extensive experience in technical and administrative management including property accountability and supply chain operations.

In-depth knowledge of and ability to ensure compliance with U.S. Government Department of Defense and command-level policies procedures and regulations.

Proven ability to exercise initiative sound judgment and innovative problem-solving techniques to address complex operational challenges.

Advanced knowledge of Operations Security (OPSEC) and organizational production processes.

Experience in network administration information operations and information security within secure environments.

Demonstrated capability in safety evaluations contingency planning security operations and investigative processes.

Strong background in manpower management and staff-level communications including coordination with executive leadership.

Ability to set priorities manage competing demands and meet immediate and long-term operational deadlines.

Hands-on experience serving as a database manager for SAP systems supporting enterprise-wide operations.

Excellent written and verbal communication skills suitable for executive-level and interagency environments.

High school diploma or GED equivalent.
Valid drivers license.
Must be able to obtain CAC within 90 days of hire.


Pay Range

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Benefits

Regular - The company offers a comprehensive benefits program including medical dental vision life insurance 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.