Sales Manager

Position: CD Sales Manager

Location: Novi MI (Full time on-site)

Summary:

The CD Sales Manager oversees all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors and employees.

• Review pipelines for timeliness lock expiration COE loan contingency etc.
• Works with processors to manage the pipeline to ensure we meet the COE date.
• Reviews/validates 14-day close submissions prior to submission to the underwriter for completeness.
• Supports Sales Team by reviewing scenarios and assisting with structuring loan files reviewing income etc.
• Supports Loan Consultants and production team resolves or escalates file level issues to sales or processing managers.
• Communicate training needs as needed to the management team.
• Review Encompass report for file start date for new files not elevated to PA.
• Review loans that are in processing that are still floating work with the LO/SM/ to get loans reviewed for locks.
• Review files that are suspended by underwriting.
• Meet with LO to review pipeline as needed.
• Assist new LOs with Encompass questions and DU/LP finding.
• Conduct monthly meetings with Loan Consultants to review policy changes/system updates.
• Other duties may be assigned.

Job Competencies:

• Demonstrate advanced product knowledge of FHA VA Conventional and other loan programs such as Home Equity Lines of Credit 2nd Mortgages Home Improvement down payment assistance and bond programs.
• Demonstrate working knowledge of federal and state guidelines rules and regulations such as RESPA TILA HMDA etc.
• Advanced ability to analyze complex tax returns and accurately calculate income for all types of borrowers.
• Ability to maintain a high level of professionalism customer service and communication with all parties involved in the loan cycle.
• Proficient with Encompass or other paperless mortgage loan origination systems.
• Understanding of all compliance regulations and investor guidelines.
• Strong PC Skills. Must be proficient in MS Windows Excel Outlook and Work. Intermediate Excel skills a plus.
• Has knowledge of commonly used terminology concepts and practices and procedures within the mortgage industry.
• Ability to meet time deadlines while working under pressure.
• Ability to effectively handle simultaneous tasks and projects in a fast-paced environment.
• Able to work independently effectively and efficiently or as a member of a team.
• Strong business writing and math skills.
• Ability to effectively analyze loan account related problems and define solutions.

• 2 years full time refinance or purchase loan origination experience.
• Strong desire to succeed in a sales environment and be a top producer.
• Ability to correctly and accurately structure and price loans.
• Complete knowledge of conventional and government loan programs (purchase and refinance).
• Current and Active NMLS license.
• Four or more additional state NMLS licenses preferred.

Desired Education/Experience:

• High School Diploma or equivalent
• Two or more recent years full-time loan origination experience preferably in a call center environment
• Minimum of four approved state licenses through the NMLS.

Work Authorization:Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties:This job profile is not intended to be an all-inclusive list of job duties and responsibilities as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop bend kneel crouch reach and twist; to lift carry push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

EOE/M/F/D/V. Drug-free workplace.

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