AI Product Enablement Manager London

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Company:

Oliver Wyman

Description:

Oliver Wyman is seeking an AI Product Enablement Manager to join our Quotient team in London.

The Quotient Inside AI Product Enablement Manager leads the day-to-day execution of the AI Capability & Enablement function within Quotient Inside.

Operating at the intersection of Product Strategy and Product Delivery this role translates firm-wide AI priorities into structured coaching triage experimentation and scalable guidance.

This role serves as a linchpin between strategic intent and practical execution owning the operating rhythms stakeholder coordination and workflow management that enable AI usage to scale responsibly across Oliver Wyman.

The AI Product Enablement Manager is both hands-on and systems-oriented ensuring high-quality enablement while identifying patterns gaps and improvement opportunities.

Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance

Key responsibilities will include:

Execution & Operating Model Delivery

Leading the day-to-day operations of the AI Capability & Enablement function ensuring coaching triage experimentation and standards-setting activities run effectively
Designing and managing structured workflows for intake routing escalation and feedback loops
Tracking key performance indicators (e.g. adoption patterns recurring use cases response time enablement effectiveness) and recommending course corrections

Community Engagement & Triage

Monitoring OW channels and serve as a clearing house for responding to AI questions and actioning requests
Assess inbound needs and route appropriately:
- Direct bugs or platform issues to formal feedback mechanisms
- Guide general AI usage questions to living exemplars prompt libraries or training materials
- Connecting teams tackling similar use cases across Oliver Wyman and Marsh

Coaching & AI Experimentation

Providing AI coaching through office hours working sessions and 1:1 support with colleagues who reach out via feedback channels
Guiding colleagues in translating ambiguous problems into AI-solvable use cases
Conducting hands-on experimentation with AI tools including:
- Meta-prompting refinement
- Custom GPT configuration
- Workflow prototyping

Pattern Capture & Institutional Learning

Identifying recurring patterns across user requests and use cases
Synthesizing insights into reusable artifacts (living exemplars blog posts short demos structured guides)
Contributing learning inputs to Product Strategy and the Director of AI Product Enablement

Stakeholder Coordination & Project Leadership

Leading discrete enablement initiatives from planning through execution (e.g. rollout of new prompting standards custom GPT playbooks adoption pilots)
Coordinating cross-functional contributors across Product Strategy Design Training & Comms and platform teams

Who we are looking for

Youll have at least 6 years of experience in AI enablement digital delivery product operations project management or related roles
Demonstrated experience of leading cross-functional initiatives with defined deliverables
Hands-on experience in working with AI tools and workflows (e.g. custom GPTs prompt engineering AI assistants)
Experience of operating in professional services or complex matrixed environments preferred

Additionally youll be:

A structured operator with strong project management and facilitation skills including coaching
Committed to AI experimentation fluency (meta-prompting workflow testing custom GPT exploration)
A strong stakeholder coordination and communication skills
A natural analytical thinker capable of identifying patterns and synthesizing insights
End-user obsessed and committed to practical impact
Comfortable in balancing independence with alignment to strategic direction

Oliver Wyman is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information or follow us onLinkedInandX.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

Manager

Company:Oliver WymanDescription:Oliver Wyman is seeking an AI Product Enablement Manager to join our Quotient team in London. The Quotient Inside AI Product Enablement Manager leads the day-to-day execution of the AI Capability & Enablement function within Quotient Inside.Operating at the intersecti...