Service Support Officer – Clinic Administration Officer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
So many lives. So many ways. One you.
50000 lives and counting.
Thats how many South Australians our people support each year.
As one of the states leading not-for-profits were making a meaningful impact at scale. From foster care to aged care and everything in between our services are as diverse as the people and communities we serve - and were growing our reach for the future.
It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you
What youll do
This is a hands-on clinic administration role where youll be the backbone of daily operations. Youll deliver high-quality administrative and customer service support in a fast-paced clinic environment ensuring appointments run smoothly clinicians are supported and customers receive a professional and welcoming experience.
Youll work closely with approximately 10 clinicians (physio podiatry OT and others) and play a key role in keeping schedules optimised records accurate and systems running efficiently.
Youll be trusted to make a valuable impact by:
- Managing reception and delivering high-quality customer service across phone email and in-person interactions
- Coordinating clinician schedules optimising appointment availability and handling bookings cancellations and payments (HICAPS/EFTPOS/cash)
- Maintaining accurate clinic records and supporting daily clinic operations including preparing treatment rooms and ordering supplies
- Supporting finance administration including receipting data entry and account support
- Communicating effectively with clinicians and self-managing tasks in a busy client-centred environment
What youll bring
This is a busy people-focused clinic environment where empathy is essential. Youll be part of a collaborative team supporting clinicians and ensuring customers receive a seamless and professional experience from first contact through to payment and follow-up.
If you enjoy structure thrive in fast-paced settings and take pride in delivering excellent service this role will suit you.
To thrive in this role you will have:
- Strong empathetic and client-centred customer service skills
- Ability to manage conflicting priorities and work in a fast-paced environment
- Excellent time management initiative and a self-directed work style
- Basic to intermediate Excel skills
- Accurate data entry and administration capability
We would also love you to have:
- Experience in a clinic or reception-based environment
- Scheduling experience
- Knowledge of AlayaCare or other in house systems
- Exposure to finance systems or basic accounts administration
Why AnglicareSA
Your contribution here matters. We want you to see your impact every day and we want you to feel valued for it.
Heres what you can expect in your career at AnglicareSA:
So many lives right here in SA: Our ripple effect starts with you. Whatever your role youll help find a way forward for the communities you live in and care about. Thats something to be proud of.
So many ways for our clients and you: We support those in need in so many ways. For you that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion and a place to belong: At AnglicareSA youll never feel alone. Youll lean on and learn from genuine people driven to do good and youll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options including novated leasing plus savings on health insurance motor vehicles opticians pharmacy and gym memberships
Grow your skills and career with learning programs professional development pathways and education assistance
Live and work well with our employee wellbeing program confidential employee assistance program chaplaincy services domestic and family violence support and more
Put your family first with paid parental leave (including superannuation) personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join AnglicareSA and help us change lives and communities.
To apply simply click the Apply button and submit your application by 9.00am on Monday 16th March 2026 (direct applications only no agencies please).
*Please note: Interested applicants are encouraged to apply as soon as possible as interviews and appointments may occur prior to the closing date.
For more information please contact Lauren Recruitment Business Partner at Please note we do not accept applications via email.
At AnglicareSA we proudly and gratefully bring together a team that is truly diverse - from lived experiences to skills and knowledge to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSAs Reconciliation Action Plan.
AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment bank account details or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement please refer to our official website or contact our recruitment team directly.
Required Experience:
Unclear Seniority
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
Our 2000 staff & 300 volunteers supports more than 50,000 people each year through our diverse programs. Get in touch with us today.
