Product Lead, Product Development- Life Insurance

The Opportunity

The Global High-Net-Worth (Global HNW) Life Insurance Business was formed in 2023 to leverage Manulifes enterprise-wide capabilities in serving this customer segment. By bringing together Manulife Bermuda with Manulife Hong Kongs and Manulife Singapores International Brokerage Channel the GHNW business can capitalize on the strengths of the three business units to accelerate growth in the HNW and Ultra HNW markets.

Manulife Bermuda is viewed as a leader in the Global High-Net-Worth life insurance market with capacity to write insurance on residents in over 150 countries. For 20 years we have delivered value through innovation driven growth through differentiated products and provided superior service by partnering with our third-party distributors to identify better ways to access and serve our customers.

Reporting to the Manulife Bermuda Sr. Director of Product Management the Product Lead (Senior Product Manager) plays a critical role in bridging product strategy and delivery. This position operationalizes the GHNW product vision by translating strategic intent into clear executable plans and ensuring coordinated delivery across Pricing Underwriting Operations Distribution Marketing Technology Legal and Compliance teams.

The Product Lead ensures:

• Everyone understands the why and the what behind product initiatives.
• Teamlevel roadmaps and execution plans are aligned to broader strategic priorities.
• Backlog and development priorities consistently reflect strategic value not just tactical tasks.

This role champions disciplined execution strengthens crossfunctional alignment and ensures successful delivery of product enhancements new features regulatory changes and marketdriven innovations across the GHNW portfolio.

Responsibilities:

Product Strategy Implementation

• Translates GHNW product strategies into detailed execution plans ensuring clarity on scope deliverables timelines and interdependencies.
• Aligns teamlevel priorities to business strategy ensuring all work ladders up to market customer and financial objectives.
• Partners with Product Directors Pricing Distribution and Leadership to refine strategic requirements into actionable features and initiatives.

• CrossFunctional Product Development Leadership

• Leads crossfunctional teams through the full product development lifecycle from concept validation and pricing analysis to build testing and launch.
• Ensures crossteam alignment on the product vision value proposition requirements and definition of done.
• Facilitates decisionmaking across Pricing Marketing Underwriting Operations Technology Finance and Legal teams to keep delivery moving.
• Anticipate and resolve crossfunctional barriers related to systems operations compliance or distribution.
  

Product Build Launch & Operational Enablement

• Oversee development of product requirements business specifications and operational readiness components.

• Performance Monitoring & Continuous Improvement

• Monitor product performance across sales underwriting profitability persistency claims and client engagement.
• Identify improvement opportunities conduct rootcause analysis and recommend product or process changes.
• Integrate customer advisor and distributor feedback into enhancement plans and future roadmap decisions.
  

Stakeholder & Governance Leadership

• Serve as the product organizations anchor point providing transparency into status risks decisions and progress.
• Ensure product documentation governance materials regulatory artifacts and SharePoint repositories are accurate and up to date.
• Manage productrelated inquiries exception requests and escalations from distribution partners and internal stakeholders.

• Process & Execution Excellence

• Drives consistency quality and discipline in product delivery by improving processes tools and best practices.
• Contributes to strengthening the product management operating model across the GHNW business.
• Champions a culture of collaboration datadriven decisionmaking and customercentricity.
  

Required Qualifications:

• Bachelors degree in Finance Business Economics Actuarial Science Marketing or related field.
• 510 years of experience in product management life insurance financial services or related fields.
• Demonstrated experience leading multidisciplinary teams to deliver complex product initiatives.
• Strong understanding of the life insurance product lifecycle including pricing underwriting operations and regulatory considerations.
• Excellent communication skills with the ability to articulate strategic intent influence without authority and drive alignment.
• Strong analytical problemsolving capabilities with the ability to translate insights into actionable recommendations.
• Experience in Agile delivery environments is an asset including backlog management and crossteam coordination.
• Ability to manage multiple priorities operate with urgency and lead through ambiguity.
• Ensure actuarial models system configuration illustrations policy forms and distribution materials reflect approved product design.
• Lead launch readiness activities including advisor communications training materials service model preparation and internal awareness.
• Drive postlaunch monitoring issue resolution and iterative enhancements to ensure optimal performance.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.