Specialist, Store Communications

Grapevine, TX - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

At GameStop we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games electronics and gaming merchandise we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of whats possible. Whether youre a hardcore gamer or just starting out weve got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

As the Specialist Store Communications you will be part of a team of diverse professionals dedicated to delivering world-class support to our internal customers. Reporting to the Manager Communications role you will assist them in developing and streamlining the flow of communication to store and field employees to ensure accurate timely consistent communication while also maintaining Main Menu GameStops communication and tasking platform. You will interact with your supervisor several times a week perhaps daily to receive guidance and feedback.

This position will be onsite 5 days a week in Grapevine TX.

What Youll Do:

Assist supervisor with creating better & streamlined processes to enable Store Managers to successfully execute the tasks and sales driving activities.
Provide general administrative support including but not limited to research relating to improving store operations and communication preparing documents presentations business reports and internal correspondence.
Continuously look for opportunities to improve in-store processes to gain efficiency in labor spend and free up time for our stores to better serve guests.
Assist in collecting coordinating and monitoring the flow of information to and from the stores and help streamline the method of communication.
Develop communication to field employees by assisting on weekly and daily communications.
Research and develop selling support tools and communications to support key product releases.
Receive direct and respond to communications throughout various levels in the organization; interact with internal customers vendors Corporate and Field Executives and Associates with a sense of urgency and professionalism
Develop an understanding of Main Menu our communication and tasking platform to assist in creating submitting approving uploading and maintaining the content and personnel.
Use knowledge of Main Menu functionality to assist and/or train others on Main Menu and ensure understanding of this communication tool.
Develop new ways to utilize Main Menu to improve communications with the Store Support Center and Field Employees.
Assist in collecting data completing surveys and creating reports related to improving the various aspects of Field Communications including Main Menu
Extract aggregate and synthesize data from multiple sources
Gather organize interpret and report data used by other leaders to make sound business decisions
Work collaboratively and cross-functionally with other major business units throughout the GameStop organization
Manage relationships in a manner acceptable to others and to the organization

What You Will Need:

High School diploma or equivalent required; Accredited Associates or Bachelors degree in business or other related field preferred
At least 2 years of Retail experience required; store manager level experience preferred
2-3 years of experience in an administrative assistant or similar support role preferred
Ability to travel occasionally (5-10%) to off-site meetings and conferences as needed
Excellent communication presentation and interpersonal skills with the ability to communicate effectively across all levels of the organization and with external contacts; bilingual (English/Spanish) preferred.
Proficient organizational and problem-solving skills with the ability to handle multiple overlapping and potentially conflicting priorities and meet deadlines.
Proficiency with technology tools such as Microsoft Office programs: Excel Outlook PowerPoint and Word.
Proficient knowledge of Canva and Adobe Photoshop Illustrator and InDesign; knowledge of web design preferred
Possess accurate typing and data entry skills
Possess proficient analytical problem solving and decision-making skills
Proficient ability to read/comprehend complex displayed and/or printed statistical data/information and reports
Experience in working cross-functionally within a complex organizational structure
Ability to work satisfactorily with no or minimal supervision
Consistently demonstrate a commitment to GameStop policies and procedures including but not limited to attendance confidentiality conflict of interest and ethical responsibilities

Full-time store positions at GameStop are also eligible to participate in incentive programs health benefits paid time off 401 (k) employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Required Experience:

This position will be onsite 5 days a week in Grapevine TX.

What Youll Do:

Assist supervisor with creating better & streamlined processes to enable Store Managers to successfully execute the tasks and sales driving activities.
Provide general administrative support including but not limited to research relating to improving store operations and communication preparing documents presentations business reports and internal correspondence.
Continuously look for opportunities to improve in-store processes to gain efficiency in labor spend and free up time for our stores to better serve guests.
Assist in collecting coordinating and monitoring the flow of information to and from the stores and help streamline the method of communication.
Develop communication to field employees by assisting on weekly and daily communications.
Research and develop selling support tools and communications to support key product releases.
Receive direct and respond to communications throughout various levels in the organization; interact with internal customers vendors Corporate and Field Executives and Associates with a sense of urgency and professionalism
Develop an understanding of Main Menu our communication and tasking platform to assist in creating submitting approving uploading and maintaining the content and personnel.
Use knowledge of Main Menu functionality to assist and/or train others on Main Menu and ensure understanding of this communication tool.
Develop new ways to utilize Main Menu to improve communications with the Store Support Center and Field Employees.
Assist in collecting data completing surveys and creating reports related to improving the various aspects of Field Communications including Main Menu
Extract aggregate and synthesize data from multiple sources
Gather organize interpret and report data used by other leaders to make sound business decisions
Work collaboratively and cross-functionally with other major business units throughout the GameStop organization
Manage relationships in a manner acceptable to others and to the organization

What You Will Need:

High School diploma or equivalent required; Accredited Associates or Bachelors degree in business or other related field preferred
At least 2 years of Retail experience required; store manager level experience preferred
2-3 years of experience in an administrative assistant or similar support role preferred
Ability to travel occasionally (5-10%) to off-site meetings and conferences as needed
Excellent communication presentation and interpersonal skills with the ability to communicate effectively across all levels of the organization and with external contacts; bilingual (English/Spanish) preferred.
Proficient organizational and problem-solving skills with the ability to handle multiple overlapping and potentially conflicting priorities and meet deadlines.
Proficiency with technology tools such as Microsoft Office programs: Excel Outlook PowerPoint and Word.
Proficient knowledge of Canva and Adobe Photoshop Illustrator and InDesign; knowledge of web design preferred
Possess accurate typing and data entry skills
Possess proficient analytical problem solving and decision-making skills
Proficient ability to read/comprehend complex displayed and/or printed statistical data/information and reports
Experience in working cross-functionally within a complex organizational structure
Ability to work satisfactorily with no or minimal supervision
Consistently demonstrate a commitment to GameStop policies and procedures including but not limited to attendance confidentiality conflict of interest and ethical responsibilities

Required Experience:

Key Skills

Order Picking
Transportation Management
Inventory Control
Forklift
Taleo
Military Experience
Warehouse Experience
Warehouse Distribution Experience
Hi-Lo Experience
Reach Truck
Logistics
Aviation Experience

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About Company

GameStop

Shop GameStop, the world's largest retail gaming and trade-in destination for Xbox, PlayStation, and Nintendo games, systems, consoles & accessories. Shop a wide selection of gamer-centric apparel, collectibles & more.

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