Customer Service Representative
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Job Location:
Fairless Hills, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Staff Management Group is seeking a Customer Service Representative for our client in Fairless Hills PA. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position.
Schedule
- 1st shift: 8:30AM - 5PM
- Monday - Friday
- Plus overtime
Pay Rate
- $19 / hour
Job Summary
We are seeking an experienced Customer Service Representative to provide professional and responsive support to customers regarding products deliveries and order status. This role requires strong communication organizational and problem-solving skills to address inquiries resolve escalated issues and ensure customer satisfaction. The ideal candidate is bilingual detail-oriented and capable of working both independently and collaboratively in a fast-paced environment.
Job Responsibilities:
- Communicate with customers regarding products delivery order status and answer inquiries.
- Proactively resolve escalated customer issues.
- Effective communication interpersonal and organizational skills in person and on the phone.
- Demonstrate excellent listening skills and the ability to work independently and with a team.
- Perform additional functions that may be assigned at the discretion of management.
- Customer-focused with the ability to process expedite and follow up on customer requests.
- Must be organized
- Must assist with special projects and other responsibilities when needed.
Job Requirements
- MUST be bilingual - English AND Spanish
- Minimum of 3 years of experience
- High school diploma or equivalent
Additional Information
Staff Management Group is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without unlawful discrimination based on race color creed national origin sex age disability marital status sexual orientation or citizenship status.
About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution manufacturing production assembly and clerical positions. Staff Management Group is one of New Jerseys leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team!
#IND1
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Providing staffing services for the light industrial and clerical industries for over 35 years. 18 offices throughout NJ!
