Level 1 AV Engineer
Share
Job Location:
Redmond, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
We are seeking a dedicated and proactive Level 1 AV Engineer to join our team to provide exceptional AV (audio-visual) support and services for an executive briefing room. This position is ideal for an individual with a strong understanding of AV systems customer service skills and a desire to work in a high-profile environment. The engineer will be responsible for installing troubleshooting maintaining and repairing AV equipment and systems while ensuring a seamless experience for users.
This position will be located within a highly visible customer-facing location that provides support to Executive level internal and external work will be completed on-site within the facility located in Redmond WA.
What youll do as the Level I AVEngineer:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
Installation & Setup:
- Assist in the installation configuration and calibration of AV systems for executive briefing rooms including projectors screens microphones cameras and control systems.
- Ensure that all AV equipment is properly set up and integrated within the rooms infrastructure.
Troubleshooting & Maintenance:
- Provide first-level technical support by diagnosing and troubleshooting AV-related issues in the executive briefing room.
- Perform regular maintenance software updates and ensure systems are fully operational.
- Replace faulty equipment and components when necessary ensuring minimal downtime for critical meetings and presentations.
Customer Interaction:
- Deliver excellent customer service by engaging with executives staff and guests to ensure smooth AV system performance during meetings and presentations.
- Act as the primary point of contact for users needing AV assistance providing on-site support in a professional manner.
System Monitoring & Reporting:
- Monitor the health and functionality of AV systems reporting on any issues or potential improvements.
- Keep accurate records of service logs repairs and preventive maintenance tasks.
Collaboration & Support:
- Collaborate with senior engineers and AV teams for escalated issues and project support.
- Assist in training staff on basic operation and best practices for AV systems.
What you will bring to the team:
- Education & Experience:
- Associates degree in a relevant technical field or equivalent experience in AV systems electronics or a related area.
- 1 years of hands-on experience with AV installations configuration and troubleshooting (preferably in corporate or executive settings).
- Experience with Surface Hub Msft Teams and Remote Device Management
- Certifications:
- AVIXA Certified Technology Specialist (CTS) or similar certifications.
- Crestron Extron or AMX certifications.
- Skills & Knowledge:
- Familiarity with AV equipment such as projectors microphones speakers cameras and control systems.
- Basic knowledge of AV signal flows and cabling.
- Proficiency in using AV control systems and software (e.g. Crestron Extron AMX).
- Understanding of network-based AV systems (IP-based AV control video conferencing etc.).
- Soft Skills:
- Strong communication skills and customer service orientation.
- Detail-oriented and able to manage multiple tasks effectively.
- Ability to work independently and as part of a team in a fast-paced environment.
- Professional demeanor especially when interacting with executive-level personnel.
Working Conditions:
- This position requires on-site support at the executive briefing room with occasional travel to other locations as needed.
- The role may require flexibility in hours to accommodate high-priority meetings or events including occasional weekends or after-hours support.
- Must be able to lift and carry AV equipment (up to 40 lbs) as needed for installations and repairs.
Qualified candidates can expect a salary range of $80200
#LI-JL1
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team members Form I-9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
IC
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
About Company
Business, education, healthcare, and more – discover how Zones champions people with a future-focused approach to solving even the most complex IT problems.
