Location:
Levittown PA - Warehouse - (SAF)At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We are looking for you!
Recruiter:Matt McCain / /
Essential Duties and Responsibilities: The Total Access Specialist will retain existing customer sales drive gross margin growth and new customer attainment by managing a portfolio of customers and prospects that comprises the Associates Territory which includes all accounts assigned in SAP to the Associates ER salesman code. Business will be gained through proactive customer touch; effective negotiation; and deliberate territory planning using the companys CRM system. Requirements of the position include but are not limited to:
Associates must hold safety as the utmost priority.
Follow all Company policies and procedures of particular importance are the items assigned annually through Airgas University detailing specific rules around Safety IT Security Antitrust - Global Competition Principles and Practices Avoiding Fraud etc.
Make proactive telephone calls to stay connected with existing customers and pursue new account prospect opportunities. Proactivity in the form of outbound sales calls is expected to support the achievement of the key gross margin growth goal. Manage territory effectively by speaking with customers in regular intervals (monthly). Gauge to be on the phone with customers approximately 40% of their day.
Receive inbound phone calls from customers and provide courteous professional service to ensure a high quality experience.
Manage call path control through effective negotiation of fair pricing while protecting Airgas profitability.
Attend all training sessions required as deemed appropriate by Management to remain current on product knowledge competitive information sales skills software changes and new procedures. Continue to enhance these skills through self-study coaching session.
Use the companys enterprise resource planning system SAP to document sales quotes and orders. Follow all tactical procedures as defined by the training team.
Accommodate customer returns and credits as necessary. Work with the BSC Credit Department to ensure customer accounts are kept up to date so that payment due reflects accurately.
Use the companys CRM system as a sales planning tool. This includes logging accurate contact information for each customer capturing customer information such as the industry employee count competition etc. Use the opportunity object to manage the key focus of retention and growth on each customer. Aggregated opportunities should total well beyond daily goal to ensure a strong sales pipeline. Document cases that illustrate where business is at risk or has been lost.
Use value added tools such as emarket capabilities marketing materials and the Field Specialist Network when needed and justified to meet customer needs..
Work with Sales Managers to enhance call technique through self-monitoring. Strategize on budgeting and territory planning.
Assist with training or mentoring peers upon request.
Be an engaged participant in Team and Departmental Meetings.
Perform all other position related duties as assigned.
EDUCATION AND EXPERIENCE:
High School Diploma or GED equivalent required
Prior sales experience/customer service at Airgas
Strong self-motivation
Ability to interact well with others
Able to work well as a member of a team
Excellent communication and negotiation skills
Ability to work independently and under pressure to meet deadlines
Occasional travel required
College degree preferred
Industrial distribution or knowledge of PPE Welding and Gases preferred
We offer a true work/life balance. Our team normally works Monday through Friday 8 a.m. to 5 p.m. environment.
We provide our team a BASE salary rate in addition to monthly incentive bonus. Additional income is realized thorough promotional winnings and lucrative over-goal commission when achieved.
Compensation will be determined by skills & experience
Benefits
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans short-term and long-term disability life and accidental death and dismemberment (AD&D) insurance Employee Assistance Program (EAP) pre-tax commuter transportation benefit parental leave vacation sick time floating holidays jury duty and funeral/bereavement leave and paid holidays for all eligible full-time employees.
Additionally we offer our eligible employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for eligible employees dependents and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
Your DIFFERENCES enhance our PERFORMANCE
At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
About Airgas
Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.
Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at
Required Experience:
IC
Distributor of industrial, medical and specialty gases as well as a product line of safety products, welding equipment, specialty tools, and MRO products.