Dialysis Field Educator

Tucker, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Senior Nephrology Clinical Educator - Tucker GA - Monday - Friday 8:00AM-5:00PM

A key educator providing technical training blood in-servicing CQI training efficient service and support to our internal and external clients. Responsible for maintaining customer accounts through on-site WebEx and telephone contact. Visit all existing accounts in your assigned territory to ensure client satisfaction rapport and compliance to best practices. As an NCE you will provide education computer systems best practices for handling specimens as well as packing and shipping samples.

Pay Range: $79000 per year
Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Responsibilities

Train and educate dialysis clinic staff on laboratory procedures applications and best practices through quarterly on-site visits and remote support across assigned territory

Serve as primary clinical liaison between dialysis facilities and laboratory services responding to inquiries troubleshooting aberrant results and ensuring seamless account integration

Review specimen condition reports and create a corrective action plan for receptive clinics to ensure improvement on specimen quality and integrity

Conduct facility assessments and deliver comprehensive reports documenting client interactions training needs and service quality feedback within established timelines

Contribute to developing and maintaining relevant educational materials including training tools newsletters and resources that support continuous quality improvement initiatives

Provide technical and clinical support via phone and in-person to address client needs resolve procedural issues and promote comprehensive laboratory services

Drive operational excellence by identifying cost reduction opportunities suggesting process improvements and managing territory activities within allocated budget parameters

Qualifications

QUALIFICATIONS

Required WorkExperience:

3 - 5 years related experience.

Preferred Work Experience:

Prior experience in a dialysis setting
Prior experience as an educator/trainer
Certification in Nephrology preferred

Physical and Mental Requirements:

Must be able to lift 20 lbs. and sit/stand for extended periods of time

Knowledge:

Advanced knowledge of general computer applications - Word Excel Internet

Skills:

Energetic and motivated personality with a strong work ethic
Must possess excellent customer service skills and ability to follow through
Ability to train face to face and in virtual setting classes
Excellent time management skills required
Demonstrate analytical ability and judgment
Excellent leadership skills (written verbal communication organization and interpersonal)
Must have valid Drivers License; with proof of insurance for your own vehicle

EDUCATION
Bachelors Degree(Required)
Bachelors Degree

LICENSECERTIFICATIONS
Certified Dietician
Certified Nephrology Nurse (CNN)
Medical technology certification
Registered Nurse (RN)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Required Experience:

DescriptionSenior Nephrology Clinical Educator - Tucker GA - Monday - Friday 8:00AM-5:00PMA key educator providing technical training blood in-servicing CQI training efficient service and support to our internal and external clients. Responsible for maintaining customer accounts through on-site WebE...