Claims Analyst IV-Auto and GL adjuster

Claims Analyst IV-Auto and GL adjuster

Who we are

American International Group Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience today AIG member companies provide a wide range of property casualty insurance life insurance retirement solutions and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets manage risks and provide for retirement security.

About the role

What you need to know:

The Claims Analyst IV is responsible for investigating evaluating and negotiating auto liability claimswhile maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.

What were looking for:

3 years previous general liability or auto claim experience preferred.

2 years handling litigated claims

Excellent verbal and written communication skills

Excellent customer service skills

Analytical with good decision-making skills

Strong organizational skills and detail oriented

Ability to work independently handle multiple tasks simultaneously and exercise good judgment

Performance Objectives:

Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation damage evaluation and claim resolution in accordance with regulatory and company standards.

Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes

Conducts a thorough investigation of coverage liability and damages. Must document facts and maintain evidence to support claim resolution.

Comply with all statutory and regulatory requirements in all applicable jurisdictions.

Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.

Demonstrates technical efficiency through timely consistent execution of best claim handling practices and claim handling guidelines.

Communicates effectively with internal and external customers on claims and account issues.

Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.

Property and Casualty licenses required. Must be obtained within 6 months of hire.

Key Responsibilities include:

Analyzing coverage; drafting coverage letter evaluating liability and damages establishing accurate reserves throughout the life of the file.

Communicating file updates and reserves to the broker insured and underwriter when appropriate.

Attending mediations and effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes.

Participating in roundtables with management to discuss reserves and strategy.

Property and casualty licenses are required and must be obtained within 6 months of hire.

Welcome to a culture of belonging

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements diversity and inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

Ready to take your career to the next level We would love to hear from you.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .