Academic Operations Associate
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Campus
At Campus weve built a two-year accredited college where students learn from top professors at universities like Princeton Stanford and Howard in live online classes. Our students graduate with in-demand business and AI skillsready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Companys Most Innovative Companies of 2024.
Were backed by an exceptional investor team that believes deeply in our vision for the future of education including General Catalyst Founders Fund Bloomberg Beta 8VC Rethink Education Sam Altman Jason Citron Shaquille ONeal and others.
The world has changed. Higher ed needs to catch up and were leading the way - come join us!
About the Team
The Academic Operations team runs the operational ground game that keeps faculty programs and academic systems moving smoothly. The team focuses on execution data accuracy and cross-functional coordination to ensure reliability at scale.
About the Role
Were hiring an Academic Operations Associate to support day-to-day academic operations with a focus on faculty support data integrity and workflow execution.
Youll own critical operational workflowsensuring processes are followed systems are accurate and faculty have what they need to succeed.
This is a high-volume detail-driven role with clear growth into more senior operations ownership over time.
Youre excited about this opportunity because you will
Data Integrity & Tracking
Maintain accurate records for faculty onboarding course assignments and scheduling updates
Monitor systems to ensure data accuracy and completeness
Proactively identify and resolve discrepancies before they impact scheduling payroll or faculty experience
Process & Workflow Execution
Execute defined academic operations workflows consistently and on time
Track and manage incoming requests (program changes faculty updates platform needs)
Ensure requests are logged monitored and resolved according to SLAs
Prepare documentation for audits accreditation and internal reviews
Platform & Program Support
Serve as an internal expert on Campuswire (our LMS)
Support course setup faculty assignments new faculty training and term rollovers
Coordinate curriculum alignment projects across NY online and Sacramento campuses
Validate program configurations against approved academic plans and test updates before term launch
Faculty Support & Issue Resolution
Serve as first-line support for faculty operational questions
Triage and resolve common onboarding access scheduling and platform issues
Escalate complex matters with clear documentation
Communicate deadlines updates and expectations clearly and consistently
Continuous Improvement Support
Identify recurring issues and surface process improvement opportunities
Help document and refine workflows and playbooks
Support implementation of new tools systems and operational initiatives
Were excited about you because
You have strong attention to detail and thrive in structured environments
You have excellent organizational skills and can manage multiple concurrent priorities without dropping details
You communicate clearly and professionally with faculty and internal stakeholders
You build strong cross-functional relationships and collaborate effectively
You follow processes rigorously while flagging when they break
You operate effectively in high-volume environments
Required:
24 years of experience in operations program management or academic administration
Bachelors degree
Strong comfort working with structured data
Clear written communication and sound professional judgment
Nice to have:
Experience working with an LMS (e.g. Campuswire)
Experience supporting multi-campus or multi-program academic operations
Exposure to accreditation or academic compliance documentation
What youll get:
A compensation package that includes a base salary ($60000 - $75000) equity grant
Actual compensation within the pay range will be decided based on factors including but not limited to skills prior relevant experience and specific work location. For roles that are available to be filled remotely base salary will be localized.
Medical dental and vision insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away paid holidays
In-office lunches for our NY Office (did we mention were dog friendly )
Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
Social events - happy hours birthday celebrations holiday parties & more!
Opportunity to make an impact youll be an integral player in bringing our vision to life
Where were located: Tribeca NY
Unfortunately we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens.
Required Experience:
IC
Key Skills
About Company
Campus is an online college with professors who also teach at top universities. Explore our career focused associates degree and certificate programs.
