Senior Crypto Banking Operations Manager
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Job Location:
Salt Lake, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
The role:
SoFi Bank is integrating a new crypto product line with its core operations to offer comprehensive services. These services include crypto trading clearing transfers and custody complemented by traditional banking functions like fiat on- and off-ramps payments settlement and liquidity management. A central element of this strategy is the launch and distribution of SoFiUSD a SoFi-issued stablecoin designed to streamline payments disbursements and value transfer for both retail and commercial clients. These crypto and payments services will leverage the technology provided by both SoFi Bank and Galileo with Galileo supplying essential payment and banking technology including debit processing.
The Senior Crypto Banking Operations Manager will have primary day-to-day responsibility for managing this product line focusing on deposits & withdrawals of crypto direct fiat fund flows treasury execution of SoFi USD and treasury management of SoFi crypto balances including:
- Payment Operations - crypto deposits withdrawals & custody
- Develop Payment Operations - fiat deposits & withdrawals
- Member Operations Tooling:
- Executing manual account-level operations for Fraud AML & Member services
- Aid in the development of automation for critical processes
- Promo Operations - provide support for promotions and rewards design and execution
- Treasury Operations - managing Corporate inventory of crypto assets such as gas funding & stablecoin balances (including minting & burning). Managing available funds to process withdrawals.
- Process documentation audit and controls management
- Security and Risk controls
The Senior Crypto Banking Operations Manager will need to work in coordination with functional partners in areas such as engineering & product finance legal operations security compliance and risk management. The Senior Crypto Banking Operations Manager will also have the opportunity to shape the banking operations workflow and feature roadmap. This role will report to the Senior Director of Invest also working closely with the Banks Head of Crypto. This role is a great fit for someone who brings deep experience in the crypto banking industry an ability to integrate all of the disciplines necessary to run a successful and compliant operations business and a desire to create something new.
What youll do:
- Drive the build process to pilot and general launch stages for new product features working closely with partners in engineering operations treasury compliance and risk legal and other relevant functions. Design and document operating procedures for standard work and manual work for limited automated tooling.
- After launch lead and coordinate the day-to-day operations of multi asset deposit & withdrawals & stablecoin businesses with accountability for operational excellence and adherence to regulatory compliance and risk parameters including reconciliations crypto treasury etc.
- Design and drive development of necessary tools for further efficiency of any manual or high risk processes to drive regulatory compliance best in class practices and safeguarding of member assets working with product engineering compliance data.
- Assist other Operations teams to design and execute manual processes where tooling does not exist e.g. Fraud AML Member Services.
What youll need:
- Deep subject matter expertise in crypto transfers banking operations and the broader crypto ecosystem.
- 12 years of progressively responsible experience in financial services and at 5 years in the fintech operations sector.
- Demonstrated success overseeing a financial operations-related line of business or service line.
- Demonstrated ability to lead cross-functional teams.
- Entrepreneurial instincts.
- A clear commitment to operating to the letter and spirit of regulatory and risk parameters.
- Bachelors degree in a relevant discipline
Nice to have:
- Experience building new product processes from the ground up.
Required Experience:
Manager
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Why do 10M+ members trust SoFi? Financial solutions for school, marriage, starting a family, home buying, retirement, or whatever’s next. Member FDIC.
