Scheduling Specialist Concierge Full Time
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Job Location:
Langhorne, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Full timeShift:
Description:
St. Mary Medical Center is looking for an experienced Scheduling Specialist to join our Patient Access team!
Employment Type:
Full Time
Schedule: 40 hours per week daytime shifts
Rotation: Rotating schedule based on department needs
Location & Travel: Must be local and willing to commute within the Trinity Health Mid-Atlantic region. Travel required between sites such as SMMC NAC community events etc.
Primary Address: 120 Pheasant Run Newtown PA 18940
Job Description:
Serve as the primary voice of Trinity Health MidAtlantic (THMA) for concierge and access requests ensuring positive patient interactions and managing high-priority referrals.
Perform patient access functions including scheduling registration insurance verification and resolution of escalated billing issues.
Coordinate multiple clinical services in proper sequence; communicate test preparations insurance requirements authorizations and financial responsibilities to patients and physician offices.
Collaborate across departments to optimize resources while accommodating physician preferences and patient needs.
Resolve complex scheduling matters such as STAT appointments approvals block times and study selections.
Actively participate in process improvement initiatives to enhance care delivery systems and maintain consistent decision-making standards.
Minimum Qualifications
High School Diploma or equivalent. Two (2) to Five (5) years experience in area of expertise such as scheduling financial clearance or patient access.
National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems.
Additional Qualifications (nice to have)
Associates Degree preferred. Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting.
Experience in complex facility based ancillary testing across multiple facilities/states.
Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures.
We offer a competitive salary and comprehensive benefits including:
Medical Dental & Vision Coverage
DailyPay
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
IC
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
