Workflow Resource Validation & Support Analyst
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Based at our Redhouse RSC.
Shift available: Sun-Thur 0600-1430
Pay 15.90ph
Life at Next
- Uniform clothing allowance of 450 per season
- 25% discount on Next merchandise and up to 15% on Brands
- Up to 75% discount at our staff shops
- Eligibility to join our Sharesave Scheme
- Free Parking
- Digicare gives you free access to medical support services including Digital GP appointments
About us
Next is one of the UKs best known retailers on the high-street and most established online. Behind the scenes we are at the cutting edge of Warehousing and Logistics employing more than 7000 people across our distribution network.
Life as aWorkflow resource validation & support analyst at Next is full of variety and challenges its fast paced and just like fashion trends is constantly evolving. We look after over 2 million customers and it takes a large talented and efficient distribution operation to make that happen. Our largest distribution centre processes around 600000 units per day to our retail stores and to our customers doors which is by no means straightforward.
Online retail has never been more important than it is these constantly changing and unprecedented times our continued success is dependent on the expertise passion and adaptability of the teams across our distribution network.
About the role
We are looking for aWorkflow resource validation & support analyst to join the teamto accurately account for all paid hours on site by day week and respective business unit
Responsibilities of a Workflow resource validation & support analyst are to validate hours used vs. output via an agreed flex model to challenge BU spends.
Set up accounting for the net daily resource position & challenge following day actuals.
Set up quantifying the shift position at handover via a check out process.
Ownership of the site flex models and forecasting tools.
Checking rates and assumptions every week vs. actuals
Daily Weekly and monthly resource planning
Following weeks resource plan by dept. to be delivered to BU owners midweek every week.
Highlight the surplus resource by BU that can be deployed to other areas
Maintain BU base hours against site structure plan and plan recruitment based on known vacancies
To succeed in the role of Workflow resource validation & support analyst you will be a team player possessing excellent communication skills when dealing with colleagues at all levels within the organisation. You will be self-motivated organised and be able to prioritise in changing and pressurised situations with demonstrable problem-solving skills.
- An analytical mind-set
- A clinical and thorough approach to your work
- Experience in delivering under pressure and to tight deadlines
- Experience of delegating tasks and ensuing follow up on their completion
- Experience in influencing key stakeholders at all levels
- Skilled in Microsoft Excel
- The ability to deliver reports to a high quality and directly to GM level
Please note: Certain roles are subject toDBS and credit checks. You can find comprehensive information regarding spent and unspent convictions on the official government website: Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now po ... View more
