Junior Web Support Specialist

Essex - UK

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Salary

8.00 to 12.71 per hour

Job Overview

This role requires full-time on-site attendance in Rayleigh Essex. Please only apply if you can meet this requirement.

We are a fast-growing web and marketing company focused on delivering strong results for our clients. We are seeking a Junior Web Support Specialist to support in our DevOps/IT Department. The role involves a mixture of website development digital marketing and technical in-house operations while working closely with internal teams and clients.

Working Hours

Monday to Friday Day Shift No Weekends

Requirements

Technical

Understanding of SEO (Search Engine Optimisation) Coding (HTML CSS Javascript PHP) AI (Artificial Intelligence)
Networking and administration for hardware and software
Basic Adobe or editing skills on front-end software and content management systems
Skills in productivity suites such as Microsoft
Interest in website development digital marketing and digital operations

Support & Operations

Setup troubleshoot and configure website and email
Setup troubleshoot and configure VoIP (Voice Over IP)
Perform migrations and domain transfers for websites
Manage DNS (Domain Name Server) and hosting tasks
Maintain multiple client websites by quality control
Assist in-house teams with technical problem solving diagnosis
Assist in-house teams with hardware setups or issues

Client Communication

Assist clients with website access and updates
Communicate via phone email and attend virtual or in-person meetings
Work with Project Managers and clients for multiple projects simultaneously

Content & Design

Support design work (logos campaigns landing pages)
Proofread and assist with content creation

Management Workflow & Projects

Begin to manage workload independently overlooked by your Line Manager
Support project delivery and timescales by beginning to learn Project Management aspects of the role
Meet deadlines and KPIs within the department

(Preference) Platforms & Tools

Zoho One Operating System or similar operating systems/business suites
WordPress WooCommerce
Shopify
HTML Based website design
Plesk

Performance

Report on KPIs and use Analytical Tools to do so
Keep up with industry trends

Benefits

Training provided
Modern and enjoyable office environment
20 days holiday plus all bank holidays paid
Team-building activities (Summer BBQs Christmas Events and more)

Required Skills:

Technical Understanding of SEO (Search Engine Optimisation) Coding (HTML CSS Javascript PHP) AI (Artificial Intelligence) Networking and administration for hardware and software Basic Adobe or editing skills on front-end software and content management systems Skills in productivity suites such as Microsoft Interest in website development digital marketing and digital operations Support & Operations Setup troubleshoot and configure website and email Setup troubleshoot and configure VoIP (Voice Over IP) Perform migrations and domain transfers for websites Manage DNS (Domain Name Server) and hosting tasks Maintain multiple client websites by quality control Assist in-house teams with technical problem solving diagnosis Assist in-house teams with hardware setups or issues Client Communication Assist clients with website access and updates Communicate via phone email and attend virtual or in-person meetings Work with Project Managers and clients for multiple projects simultaneously Content & Design Support design work (logos campaigns landing pages) Proofread and assist with content creation Management Workflow & Projects Begin to manage workload independently overlooked by your Line Manager Support project delivery and timescales by beginning to learn Project Management aspects of the role Meet deadlines and KPIs within the department (Preference) Platforms & Tools Zoho One Operating System or similar operating systems/business suites WordPress WooCommerce Shopify HTML Based website design Plesk Performance Report on KPIs and use Analytical Tools to do so Keep up with industry trends

Salary 8.00 to 12.71 per hour Job Overview This role requires full-time on-site attendance in Rayleigh Essex. Please only apply if you can meet this requirement. We are a fast-growing web and marketing company focused on delivering strong results for our clients. We are seeking a Junior Web Supp...