Principal Communications Manager

Key Responsibilities

Public Relations & Media Relations (Primary Focus)

• Own and execute Arcteras global PR and communications strategy with a strong emphasis on digital-first and trade media.

• Develop and drive proactive storylines that support Arcteras platform strategy GTM priorities and business outcomes.

• Build and maintain senior-level relationships with journalists editors and contributors across relevant media outlets that have been outlined as key relationships needing focus in the regulated and key vertical markets.

• Secure consistent high-impact earned media coverage including:

  • Product and platform launches through extensive PR activities

  • Thought leadership and bylined content

• Lead press strategy for major company moments (launches acquisitions executive announcements partnerships thought leadership voice of the GM etc.)

• Prepare and coach executives for media engagement interviews and public commentary.

• Define and track PR success metrics including share of voice message pull-through and coverage quality

Analyst Relations (Secondary Focus)

• Own Arcteras Analyst Relations strategy in alignment with product and GTM priorities through our evolved AR strategy which is vastly different from our previous AR strategy to now fully focus on compliance AR strategy only.

• Manage relationships with top analyst firms (e.g. Gartner IDC etc.

• Lead analyst briefings inquiries and ongoing engagement cadence.

• Oversee analyst research participation submissions and evaluations.

• Translate analyst feedback into actionable insights for Marketing Product and Sales.
  

Strategic Leadership & Collaboration

• Serve as the central owner of Arcteras public relations external messaging framework.

• Partner closely with Product Marketing to align positioning messaging and launch readiness.

• Collaborate with Demand Gen Content and Social teams to amplify PR wins across owned channels.

• Manage PR and AR agencies as needed to scale execution.

• Advise executive leadership on external communications strategy risk and opportunity.

Qualifications

• 10 years of current experience in Public Relations Communications or Analyst Relations

• Demonstrated success leading PR programs for SaaS companies

• Strong track record of securing earned media coverage particularly in digital and industry publications

• Experience working directly with executive leadership and preparing them for media engagement

• Familiarity with Analyst Relations and analyst firm engagement models

• Exceptional writing storytelling and messaging skills without agency support

• Strategic thinker with hands-on execution capability

• Comfortable operating in a fast-paced evolving environment

What Success Looks Like

• Arctera is consistently visible and well-positioned across relevant media outlets through active engagement through key public relations strategies

• Executives are recognized as credible thought leaders in the industry

• PR is a measurable driver of brand credibility demand and GTM momentum

• Analyst coverage reinforces Arcteras market position and sales narrative

About Us:

Cloud Software Group is one of the worlds largest cloud solution providers serving more than 100 million users around the globe. When you join Cloud Software Group you are making a difference for real people each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn dream and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age race color creed sex or gender sexual orientation gender identity gender expression ethnicity national origin ancestry citizenship religion genetic carrier status disability pregnancy childbirth or related medical conditions (including lactation status) marital status military service protected veteran status political activity or affiliation taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links:California FCAandLos Angeles FCO.

If you need a reasonable accommodation due to a disability during any part of the application process please contact us via the Bridge portal for assistance.