Sales Support Representative
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Description
In this role you will partner closely with Field and Inside Sales Account Managers Deals Desk Channel Operations and Sales Operations to support lifecycle management quoting processes and forecasting accuracy. The SSR role is operational in nature and does not include prospecting business development or individual quota-carrying responsibilities.
Fortinet invests heavily in its people offering comprehensive onboarding and continuous training to support long-term career growth across operations and sales functions.
OFFICE LOCATION: Any office location
Responsibilities
Manage opportunity and quote lifecycle activities in Salesforce including creation updates and deal registration routing.
Maintain Salesforce hygiene and forecasting integrity through disciplined pipeline management valid close dates and data accuracy controls.
Support standardized quoting processes through coordination with Deal Desk and Finance including quote refreshes and lifecycle updates.
Execute operational reconciliation and month-end controls including variance research backlog validation and Oracle and POS sweeps.
Coordinate channel communications and approved escalation workflows related to quoting finance and order management.
Provide consistent cross-functional operational support across assigned districts while maintaining clear non-quota non-prospecting role boundaries.
The Sales Support Representative (SSR) is a key member of the Fortinet sales organization responsible for delivering standardized operational support across assigned sales districts. Operating within a centralized Center of Excellence model the SSR ensures consistency data integrity and scalable execution that enables sales teams to focus on revenue generation.
In this role you will partner closely with Field and Inside Sales Account Managers Deals Desk Channel Operations and Sales Operations to support lifecycle management quoting processes and forecasting accuracy. The SSR role is operational in nature and does not include prospecting business development or individual quota-carrying responsibilities.
Fortinet invests heavily in its people offering comprehensive onboarding and continuous training to support long-term career growth across operations and sales functions.
OFFICE LOCATION: Any office location
Responsibilities
Manage opportunity and quote lifecycle activities in Salesforce including creation updates and deal registration routing.
Maintain Salesforce hygiene and forecasting integrity through disciplined pipeline management valid close dates and data accuracy controls.
Support standardized quoting processes through coordination with Deal Desk and Finance including quote refreshes and lifecycle updates.
Execute operational reconciliation and month-end controls including variance research backlog validation and Oracle and POS sweeps.
Coordinate channel communications and approved escalation workflows related to quoting finance and order management.
Provide consistent cross-functional operational support across assigned districts while maintaining clear non-quota non-prospecting role boundaries.
Required Qualifications:
Experience in sales operations sales support or similar operational role
Bachelors degree or equivalent experience
Strong organizational skills with attention to detail and process discipline
Proficiency with Salesforce and sales operations workflows
Ability to manage multiple priorities in a structured environment
Collaborative mindset with strong internal communication skills
Experience in sales operations sales support or similar operational role
Bachelors degree or equivalent experience
Strong organizational skills with attention to detail and process discipline
Proficiency with Salesforce and sales operations workflows
Ability to manage multiple priorities in a structured environment
Collaborative mindset with strong internal communication skills
Preferred Qualifications:
Experience supporting channel or multi-tier distribution models
Background in networking cybersecurity or cloud environments
Exposure to forecasting quoting or deal lifecycle management processes
Experience supporting channel or multi-tier distribution models
Background in networking cybersecurity or cloud environments
Exposure to forecasting quoting or deal lifecycle management processes
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. We provide top-rated network and content security, as well as secure access products that share intelligence and work together to form a cooperativ ... View more
