Named Americas #1 Premium Furniture Retailer by Newsweek Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and our global network of Design Centers we offer complimentary interior design service and sell a full range of home furnishings including custom furniture and artisan-crafted accents for every room in the believe our associates are our greatest brand ambassadors and we value talent entrepreneurial drive and the ability to build long-lasting relationships with our clients. Were glad youre exploring the possibility of designing your future with Summary:Oversee the functions necessary for daily operation of the business including record keeping maintenance training and customer service. Provide functional direct or indirect supervision to two or more fulltime employees within the District (Operations Administrator Stockroom Associate Delivery Scheduler). Responsibilities may include the oversight of more than one facility and/or district. This position will be an individual contributor role that would perform the job duties of the Operations Administrators as Duties and Responsibilities: Coordinate communications and operational procedures within the Design daily and month-end reviews and audits of processes and transactions to ensure all are accurately recorded reconciled and properly that all monthly batch postings have been completed prior to month end Accounts Receivable and resolve customer inquiries by contacting factories and internal departmentsMonitor workroom related transactions logs and review open order report as delivered sales and labor invoices to make sure they are booked in the same fiscal with cycle counts and review/research variances as direction and support to appropriate personnel and evaluate accordingly (insight to Design Center Leader for annual reviews coach counsel and train).May be responsible for monitoring inventories at various locations within assigned coordinates facility maintenance at assigned customer service issues in partnership with the Market Design Leader Design Center Leader and Customer Service design consultants on clean selling and take steps to improve gross with Operations Administrators at the design center to gather quotes needed for design center maintenance and put proposals/CapEx together for MDL/VP review and listing of all fixed reports and put corrective measures in place to strengthen the work on weekends at the discretion of immediate a liaison between other Operations Administrators and Market Design Leader/Operations Logistics Leader/Territory Design Leader/Regional Design Leader on issues and skills and abilities:Bachelors degree in Business Management or related field with minimum of one (1) year of experience in a business environment including some experience in customer service OR High School diploma/equivalent with a minimum of three (3) years of experience in lieu of a college experience communications skills with the ability to make decisions and resolve customer problems. Must be well-organized able to work independently and handle multiple projects be able to use good judgment independently in responding to unusual demands or situations. Must possess a valid drivers license except in limited circumstances in which the associate can establish to the Companys satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. BenefitsBenefits are an important part of the total compensation that is offered providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions) multiple Medical Plans with Prescription Drug Coverage Health Savings Account (including Employer contributions) Dental Plan Vision Plan Basic Group Term Life & Accidental Death & Dismemberment Supplemental Group Term Life & AD&D Insurance Dependent Group Term Life Insurance Short and Long-Term Disability Business Travel Accident Life Insurance Flexible Spending Accounts Health Care & Dependent Care Commuter Saving Plans Public Transit & Parking Voluntary Whole Life Insurance Voluntary Critical Care Insurance Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.
Required Experience:
Senior IC
Named Americas #1 Premium Furniture Retailer by Newsweek Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business we still make about 75% of our custom-crafted products in our North American work...
Named Americas #1 Premium Furniture Retailer by Newsweek Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and our global network of Design Centers we offer complimentary interior design service and sell a full range of home furnishings including custom furniture and artisan-crafted accents for every room in the believe our associates are our greatest brand ambassadors and we value talent entrepreneurial drive and the ability to build long-lasting relationships with our clients. Were glad youre exploring the possibility of designing your future with Summary:Oversee the functions necessary for daily operation of the business including record keeping maintenance training and customer service. Provide functional direct or indirect supervision to two or more fulltime employees within the District (Operations Administrator Stockroom Associate Delivery Scheduler). Responsibilities may include the oversight of more than one facility and/or district. This position will be an individual contributor role that would perform the job duties of the Operations Administrators as Duties and Responsibilities: Coordinate communications and operational procedures within the Design daily and month-end reviews and audits of processes and transactions to ensure all are accurately recorded reconciled and properly that all monthly batch postings have been completed prior to month end Accounts Receivable and resolve customer inquiries by contacting factories and internal departmentsMonitor workroom related transactions logs and review open order report as delivered sales and labor invoices to make sure they are booked in the same fiscal with cycle counts and review/research variances as direction and support to appropriate personnel and evaluate accordingly (insight to Design Center Leader for annual reviews coach counsel and train).May be responsible for monitoring inventories at various locations within assigned coordinates facility maintenance at assigned customer service issues in partnership with the Market Design Leader Design Center Leader and Customer Service design consultants on clean selling and take steps to improve gross with Operations Administrators at the design center to gather quotes needed for design center maintenance and put proposals/CapEx together for MDL/VP review and listing of all fixed reports and put corrective measures in place to strengthen the work on weekends at the discretion of immediate a liaison between other Operations Administrators and Market Design Leader/Operations Logistics Leader/Territory Design Leader/Regional Design Leader on issues and skills and abilities:Bachelors degree in Business Management or related field with minimum of one (1) year of experience in a business environment including some experience in customer service OR High School diploma/equivalent with a minimum of three (3) years of experience in lieu of a college experience communications skills with the ability to make decisions and resolve customer problems. Must be well-organized able to work independently and handle multiple projects be able to use good judgment independently in responding to unusual demands or situations. Must possess a valid drivers license except in limited circumstances in which the associate can establish to the Companys satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. BenefitsBenefits are an important part of the total compensation that is offered providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions) multiple Medical Plans with Prescription Drug Coverage Health Savings Account (including Employer contributions) Dental Plan Vision Plan Basic Group Term Life & Accidental Death & Dismemberment Supplemental Group Term Life & AD&D Insurance Dependent Group Term Life Insurance Short and Long-Term Disability Business Travel Accident Life Insurance Flexible Spending Accounts Health Care & Dependent Care Commuter Saving Plans Public Transit & Parking Voluntary Whole Life Insurance Voluntary Critical Care Insurance Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.
Required Experience:
Senior IC
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